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Business & Soft Skills
What could you achieve if your next training course solved a real challenge at work? Explore Business & Soft Skills at Tertiary Courses Malaysia and handle everyday business challenges with clearer priorities, better conversations and structured action. Designed for managers, team leaders, business owners and professionals working across people and projects, this collection gives you a starting point for choosing training around the work you actually want to do. Make your goal specific: a better deliverable, a clearer decision or a task you can handle with greater confidence.
Start your shortlist with the courses listed here, including Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success and Project Management with Generative AI (GenAI). Use these options to explore planning, stakeholder communication, collaboration, decision making and practical problem solving, then compare the individual outlines to find the right scope and level. You do not need to master every topic at once. Choose one priority, build a sound foundation and extend your learning when you are ready for the next challenge.
Give your learning plan a head start: write down one real team or business challenge, the people involved and the outcome you want to achieve. Bring that brief to your course selection or enquiry so the discussion can focus on a useful outcome. Consider how you will practise afterwards, what a good result looks like and who should review it. For teams, align the learning goal with a shared workflow and agree how colleagues will apply the new skills together.
Ready to take the next step? Browse the course outlines, check prerequisites, schedules and fees, and shortlist the training that fits your goals. Contact our team with your role, current experience and preferred outcome for help choosing a course or discussing a team training enquiry. Discuss your training goals on WhatsApp. Start with one relevant capability and build a learning pathway you can act on. Share your intended use case with us so we can discuss a practical starting point and a suitable next step.
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Achieving Sales Goals with Customer-Centric Selling Techniques
Achieving Sales Goals with Customer-Centric Selling Techniques equips you with empathy-driven, people-focused selling skills that build trust, uncover real customer needs and close more sales. Today's buyers are well informed and resistant to pushy tactics; they respond to salespeople who listen, understand their challenges and offer genuine solutions. The course is designed for sales executives, account managers, bu....MYR2,200.00HRD Corp claimable
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Agile Project Management Masterclass
Agile Project Management Masterclass equips you with the fundamentals and practical techniques of agile methods such as Scrum and Kanban so you can deliver projects that adapt to change and deliver value early and often. Agile approaches are now used far beyond software, in marketing, operations, product development and transformation programmes. The masterclass is designed for project managers, team leads, product o....MYR2,200.00HRD Corp claimable
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AI for Career Coaching
AI for Career Coaching equips coaches, HR professionals and managers with the knowledge and AI-enabled tools to guide individuals through their career development more effectively. Generative AI can help analyse skills and experience, research career pathways and labour market trends, draft development plans and prepare personalised coaching materials, giving coaches more time for meaningful conversations. The course....MYR1,100.00HRD Corp claimable
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AI for Lean Manufacturing
This AI for Lean Manufacturing course equips learners with practical knowledge and hands-on skills to apply Artificial Intelligence (AI) to improve manufacturing processes, reduce waste, enhance productivity, and support continuous improvement. The course integrates established Lean Manufacturing principles with modern AI capabilities, enabling participants to identify inefficiencies, analyse operational data, and ma....MYR2,200.00HRD Corp claimable
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AI Transformation with Microsoft Copilot
AI Transformation with Microsoft Copilot is a practical course for executives, senior managers and business leaders who want to lead AI adoption in their organisation using Microsoft Copilot. Rather than treating AI as a technology project, the course shows how to use Copilot in everyday leadership work, redesign workflows safely, build simple agents and drive measurable business value. No technical background or cod....MYR2,200.00HRD Corp claimable
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Basic Accounting for Non-Finance Managers
Basic Accounting for Non-Finance Managers gives managers and professionals without a finance background a clear, practical understanding of how accounting works and how to use financial information to make better decisions. You do not need to become an accountant to read a profit and loss statement, understand your department's costs or have confident conversations with your finance team. The course is designed for m....MYR2,200.00HRD Corp claimable
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Basic Accounting using Xero
Basic Accounting using Xero gives you hands-on skills to manage your business accounts in Xero, the popular cloud accounting software used by small and medium-sized businesses. You will learn how to set up Xero, record everyday transactions accurately, handle Malaysia Sales and Service Tax (SST) and produce the financial reports needed to run the business and meet compliance requirements. The course is designed for S....MYR1,100.00HRD Corp claimable
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Budgeting for SMEs
Budgeting for SMEs equips business owners, managers and finance staff with the practical skills to plan, prepare, control and review budgets that keep a small or medium-sized enterprise financially healthy. A well-built budget turns business goals into numbers, highlights cash pressures before they become a crisis and gives managers a clear benchmark for decisions. The course is tailored to the realities SMEs face, s....MYR1,100.00HRD Corp claimable
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Business Negotiation Masterclass
Business Negotiation Masterclass equips you with the strategies, techniques and confidence to negotiate better outcomes in business, whether you are closing a sale, agreeing a contract, managing suppliers, resolving disputes or negotiating internally. Skilled negotiators create value for both sides, protect their interests and build lasting relationships. The masterclass is designed for managers, sales and procuremen....MYR2,200.00HRD Corp claimable
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Communication Masterclass
Communication Masterclass helps you communicate more clearly, confidently and effectively at work, whether you are speaking with colleagues, managers or customers. Poor communication is behind many missed deadlines, conflicts and lost customers; strong communication builds trust, collaboration and results. This masterclass is designed for executives, team leaders, managers and customer-facing staff who want practical....MYR2,200.00HRD Corp claimable
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CompTIA Project+ Training
CompTIA Project+ Training prepares you for the CompTIA Project+ certification (exam PK0-005), a vendor-neutral credential that validates the skills to manage small to medium-sized projects, with a focus on IT and technology environments. Project+ covers both traditional and agile approaches and is ideal for project coordinators, team leaders, IT professionals and business staff who manage projects as part of their ro....MYR7,500.00HRD Corp claimable
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Customer Service Masterclass
Customer Service Masterclass equips you with the skills and mindset to deliver consistently excellent service that keeps customers satisfied, loyal and willing to recommend your business. Great customer service is a major competitive advantage, and it depends on understanding customer needs, communicating effectively and handling difficult situations with professionalism. The masterclass is designed for frontline sta....MYR1,100.00HRD Corp claimable
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Design of Experiment (DOE) Masterclass
Design of Experiment (DOE) Masterclass equips you with the essential skills to plan, run, analyse and optimise experiments that improve process and product performance. Rather than changing one factor at a time, DOE lets you study several factors together, uncover interactions and find the best settings with far fewer runs, saving time and cost. The masterclass is designed for engineers, scientists, quality and proce....MYR2,200.00HRD Corp claimable
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Finance for Non-Finance Managers
Finance for Non-Finance Managers helps managers and professionals without a financial background understand the numbers that drive business decisions. You will learn how to read and interpret financial statements, analyse profitability and cash flow, and use financial information to plan, evaluate options and communicate confidently with finance colleagues. The course is designed for managers, department heads, proje....MYR2,200.00HRD Corp claimable
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FMEA Masterclass
FMEA Masterclass equips you with the knowledge and practical skills to perform Failure Mode and Effects Analysis, a structured method for identifying potential failures in a product, process or system, assessing their risk and taking action before they occur. FMEA is widely used in manufacturing, automotive, electronics, medical devices, aerospace and service industries to improve reliability, safety and quality. The....MYR2,200.00HRD Corp claimable
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Gemini for Google Sheet
Gemini for Google Sheet shows you how to use Gemini, Google's AI assistant, inside Google Sheets to build formulas, clean and organise data, analyse trends and create reports in a fraction of the usual time. Instead of searching for the right function or manually reworking data, you can describe what you need in plain English and let Gemini do the heavy lifting while you check and refine the results. The course is de....MYR1,100.00HRD Corp claimable
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Generative AI for Agile Design Thinking
Generative AI for Agile Design Thinking equips professionals with the tools and methods to drive innovation by combining design thinking, agile delivery and generative AI. Design thinking helps teams understand users and frame the right problems; agile turns ideas into working solutions through short, iterative cycles; and generative AI accelerates research, ideation, prototyping and testing at every step. The course....MYR2,200.00HRD Corp claimable
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Generative AI for Agile Project Management
Generative AI for Agile Project Management shows agile teams, Scrum Masters and product owners how to use generative AI tools such as ChatGPT, Claude and Gemini to plan, run and improve agile projects more effectively. AI can write user stories and acceptance criteria, refine backlogs, prepare sprint plans, summarise stand-ups and produce clear progress reports, giving the team more time to build and deliver value. T....MYR2,200.00HRD Corp claimable
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Generative AI for Creativity
Generative AI for Creativity shows you how to unlock your creative potential using AI assistants such as ChatGPT, Claude, Gemini and AI image generators. Generative AI is a powerful creative partner that can help you overcome blank-page moments, explore new directions, produce written and visual content quickly and refine ideas through conversation, while you remain the creative director. The course is designed for m....MYR1,100.00HRD Corp claimable
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Generative AI for Design Thinking
Generative AI for Design Thinking shows you how to combine the human-centred innovation methods of design thinking with the speed and creativity of generative AI to solve business challenges more effectively. Design thinking helps teams deeply understand users and explore better solutions; generative AI can accelerate research synthesis, ideation, prototyping and testing at every stage. The course is designed for man....MYR1,100.00HRD Corp claimable
