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FAQ
Course fees are shown before SST. An 8% SST is included in the estimated total during registration. Malaysia does not impose GST. Malaysia uses Sales and Service Tax (SST), with a general service-tax rate of 8%.
No payment is collected online. Our team will contact you to confirm the registration, quotation and HRD Corp arrangements where applicable.
To cancel your booking, please inform us 1 day prior to the course starts. We will do a full refund.
No payment is collected online. Our team will contact you to confirm the registration, quotation and HRD Corp arrangements where applicable.
Once you've found a course you like, click the 'Book Now!' button on the course page and you will be taken to our one-step registration page:
- 1. Enter your details
- 2. Select your Registration Type: Individual / Self-sponsored or Company-sponsored
- 3. Review and submit your registration
No payment is collected online. Our team will contact you to confirm the registration, quotation and HRD Corp arrangements where applicable.
Your details are stored and transmitted securely and never shared with anyone else.
Absolutely. Please call us on +603 7931 9658. Our support lines are open from 9am to 9pm (Malaysia Time), 7 days a week.
Absolutely. Please send your enquiry to the following email address: sales@tertiarycourses.com.my
Simply call us at our hotline no. +603 7931 9658. Our customer service officer would be more than happy to take your order over the phone.
All our courses are full money back guaranteed. You can launch a refund request to us within 7 days after the course. We will check with the trainer whether the course is duly delivered according to the course description and the opinion from other participants. If there is a shortfall on the expectation of the course, we will do a full refund. However, there is no refund after 7 days lapsed from the course date.
Absolutely. You can send your queries to the trainer by email. The typical response time is 24-48 hrs. If the trainer did not respond to your queries, you can contact us via email to sales@tertiarycourses.com.my or contact us at +603 7931 9658