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ChatGPT WORK Masterclass

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Intermediate
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Corporate Office Suite, KL Gateway, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia

Learning Outcomes

By the end of the course, learners will be able to:

  • LO1: Set up ChatGPT Work and explain how it differs from standard ChatGPT chat.
  • LO2: Write effective task briefs and manage permissions and approvals.
  • LO3: Automate research, writing and reporting tasks with ChatGPT Work.
  • LO4: Work with files, spreadsheets and connected apps.
  • LO5: Review output and build reusable workflows while protecting sensitive information.

Course Brochure

Download Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Participants who achieve at least 75% attendance will receive a Certificate of Attendance from Tertiary Courses Malaysia.

ChatGPT WORK Masterclass

Course Code: C427

9 Review(s) | Add Your Review

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What's This Course About

ChatGPT WORK Masterclass shows you how to use ChatGPT Work, the agentic work mode in the ChatGPT desktop app, to take repetitive, multi-step tasks off your plate. Rather than chatting one prompt at a time, ChatGPT Work can plan a task, work through it step by step with your files, documents and connected apps, and return a finished deliverable for you to review. The masterclass is designed for professionals, managers, analysts and administrators who want to save time on everyday knowledge work without writing code.

You will start by getting started with ChatGPT Work: setting it up, understanding how it differs from standard ChatGPT chat and from Codex, and learning how to write clear task briefs with goals, context, sources and the output you expect. You will practise giving ChatGPT Work access to the right files and tools while keeping control through permissions and approvals. Next you will automate real work tasks, such as researching and summarising information, drafting reports and emails, organising and analysing spreadsheet data, and preparing presentations.

Throughout the masterclass you will learn how to review and refine ChatGPT Work's output, break large jobs into reliable steps, reuse successful instructions and keep sensitive information protected. Every activity is hands-on with realistic workplace scenarios, so you leave with workflows you can apply immediately. By the end, you will be able to use ChatGPT Work confidently as an AI teammate that completes routine tasks quickly and accurately while you focus on higher-value work.

This course is part of our AI training in Malaysia, where you can browse all our AI courses. See more ChatGPT and Codex training.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.
HRD Corp Claimable

🏦 HRD Corp Claimable

This course is HRD Corp claimable for eligible employers. Grant approval and reimbursement remain subject to HRD Corp requirements, the employer’s available levy and the approved grant details. How the HRD Corp process works →

Course Fee

MYR1,100.00
+ 8% SST

Course Date

Course fees are shown before SST. An 8% SST is included in the estimated total during registration.

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Getting Started with ChatGPT Work

Topic 2: Writing Effective Task Briefs and Managing Permissions

Topic 3: Automating Research, Writing and Reporting Tasks

Topic 4: Working with Files, Spreadsheets and Connected Apps

Topic 5: Reviewing Output and Building Reusable Workflows

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

How to Apply HRD Corp Funding

This course is HRD Corp claimable for employers registered with HRD Corp, under the HRD Corp Claimable Courses scheme (SBL-Khas). Your company applies for the grant before the class; we submit the training provider claim after it.

  1. Check your levy balance - your company must be registered with HRD Corp and have enough levy balance to cover the course fee.
  2. Request a quotation - contact us for the quotation, course content and trainer profile; you attach these to the grant application.
  3. Apply for the grant in eTRiS before the class - log in to your employer eTRiS account, go to Application > Grant > Apply Grant, choose the scheme HRD Corp Claimable Courses (SBL-Khas), select us as the training provider and this course, add your trainees, attach the quotation, course content and trainer profile, and submit.
  4. Submit in time - for public classes, submit at least 3 calendar days before the class (15 June to 31 December 2026) and at least 14 days before from 1 January 2027; in-house classes need 14 days. The training must start within 90 days of that advance submission period.
  5. Send us the grant approval - once HRD Corp approves the application, email us the grant ID so we can confirm your seats.
  6. Attend the class - trainees sign the daily attendance (T3) form.
  7. Claim after the class - we submit the training provider claim in eTRiS with the attendance and invoice; you then complete the employer claim and sign the JD/14 form (manager level or above). Claims must be submitted within 6 months of the training.

More details: our HRD Corp Claimable Courses page and the HRD Corp employer guidelines.

Job Roles

Job Roles

  • Office Executives
  • Managers
  • Business Professionals
  • Researchers
  • Writers and Editors
  • Team Leaders who use ChatGPT for daily work

Trainers

Trainers

Delegating multi-step work to AI is a daily routine for Dr. Alfred Ang, a full-stack AI developer, Agentic AI solution architect and corporate trainer who is CTO of Tertiary Infotech Academy Pte Ltd in Singapore. Dr. Ang builds intelligent agents and business solutions end-to-end, from front end and back end to databases, cloud deployment and native mobile apps, and has published more than 300 public repositories on GitHub. Many of those projects automate exactly the kind of office work that ChatGPT Work is designed to take on. The hr-recruitment tool generates structured, candidate-tailored interview questions and a CV-versus-job-description match analysis, turning a tedious research task into a few clicks. The n8n-hrportal project offers self-service leave applications with human-in-the-loop manager approval, a live leave dashboard and a guarded OpenAI chatbot that answers HR questions. Dr. Ang's tertiary-hrms platform handles leave, attendance, payroll and expense claims, so working with spreadsheets, files and approval chains is very familiar territory. Dr. Ang has also used OpenAI image models in logomaker and built AIInterviewing, which lets job seekers practise interviews with an AI hiring manager across six roles. A library of Claude Code skills shows the same principle applied to developer work: once a task is described well, it becomes a reusable workflow that anyone on the team can run again with consistent results. That emphasis on clear instructions, sensible permissions and repeatable results is precisely what makes agentic work modes productive rather than risky.

ChatGPT WORK Masterclass translates that experience into habits any professional can adopt. The first topic gets learners started with ChatGPT Work, the agentic work mode in the ChatGPT desktop app, explaining how it differs from ordinary chat and which tasks suit it. The second topic, writing effective task briefs and managing permissions, is where Dr. Ang's background matters most: participants learn to state the goal, inputs, constraints and expected output clearly, and to grant only the access a task genuinely needs. The third topic automates research, writing and reporting tasks, such as compiling market scans, drafting proposals and producing weekly summaries. In the fourth topic, learners work with files, spreadsheets and connected apps, cleaning data, building tables and pulling information together across tools. The final topic, reviewing output and building reusable workflows, teaches a checking routine for accuracy and tone, and shows how to save good briefs as templates so results stay consistent. Dr. Ang demonstrates each technique live, then has participants run real tasks from their own jobs, comparing results and refining briefs together. The tone is practical, with honest discussion of where the tool still needs human judgement. Managers, executives, administrators and analysts leave with a set of ready-to-use workflows. To see the HR, recruitment and workflow automation projects behind the examples, visit Dr. Data privacy and company policy are covered as well, so participants know what information should and should not be shared with the tool. Ang's portfolio at https://github.com/alfredang.

Review

Customer Reviews (9)

Hands-on and practical Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 02/04/2026)
Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 19/01/2026)
Fantastic experience Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 21/12/2025)
Hands-on and practical Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 24/06/2025)
Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course content was comprehensive and up to date. The practical exercises were the best part. (Posted on 09/12/2024)

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