• Home
  • Copilot Studio and Power Automate

Copilot Studio and Power Automate

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Copilot Studio and Power Automate

Course Code: C590
  • HRDF

10 Review(s) | Add Your Review

What's This Course About

Build your own AI agents and automate your business processes with our hands-on Copilot Studio and Power Automate course. Microsoft Copilot Studio lets you create custom AI copilots and agents that answer questions, take actions and serve your customers and staff—while Power Automate connects your everyday apps and services into automated workflows. In this practical 2-day course, you will learn how to design, build and publish AI agents with Copilot Studio and automate repetitive tasks with Power Automate—no programming background required.

Through guided exercises, participants will build conversational agents grounded on their own knowledge sources, publish them to channels such as websites and Microsoft Teams, and design cloud flows that automate approvals, notifications and data handling across Microsoft 365 and third-party services. You will then connect the two—triggering Power Automate flows from your Copilot Studio agents so they can take real actions on your behalf. By the end of the course, you will be able to deploy AI agents and automated workflows that boost productivity across your organisation.

Course Fee

MYR2,200.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Getting Started with Copilot Studio

  • Introduction to Microsoft Copilot Studio and AI Agents
  • Creating Your First Agent with Topics and Trigger Phrases
  • Generative Answers and Grounding Agents on Knowledge Sources
  • Managing Conversations with Entities, Variables and Slot Filling
  • Testing and Debugging Agents in Copilot Studio

Topic 2: Building and Publishing Intelligent Agents

  • Extending Agents with Actions, Tools and Plugins
  • Connecting Agents to Websites, Documents and Dataverse
  • Publishing Agents to Websites, Microsoft Teams and Other Channels
  • Authentication, Security and Governance for Agents
  • Monitoring Agent Performance with Analytics

Topic 3: Workflow Automation with Power Automate

  • Introduction to Power Automate and Cloud Flows
  • Building Automated, Instant and Scheduled Flows with Triggers and Connectors
  • Working with Conditions, Loops and Expressions
  • Automating Approvals, Notifications and Email Handling
  • Integrating Flows with Microsoft 365, SharePoint and Excel

Topic 4: Integrating Copilot Studio with Power Automate

  • Calling Power Automate Flows from Copilot Studio Agents
  • Passing Inputs and Outputs Between Agents and Flows
  • Building Agent Flows for End-to-End Business Scenarios
  • Use Cases: Customer Service, Helpdesk, Bookings and Data Entry
  • Best Practices for Deploying AI Agents and Automations

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Network Administrator
  • Systems Administrator
  • Network Engineer
  • IT Manager
  • IT Support Specialist
  • Network Analyst
  • Infrastructure Engineer
  • Security Analyst
  • Network Architect
  • IT Consultant
  • Systems Analyst
  • Network Operations Specialist
  • Data Center Engineer
  • IT Project Manager

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (10)

Exceeded my expectations Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 19/06/2026)
Would attend again Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very informative and interactive. The small class size meant we got a lot of personal attention. (Posted on 16/04/2026)
Very informative Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 05/02/2026)
Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Great course materials and well-paced lessons. The exercises really helped me understand the topic. (Posted on 20/01/2026)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 18/07/2025)

Items 1 to 5 of 10 total

per page
Page:
  1. 1
  2. 2

Write Your Own Review

You're reviewing: Copilot Studio and Power Automate

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment