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AB-620 Microsoft Certified AI Agent Builder Associate

Course Information

  • Sessions 5 days
  • Duration 37.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

AB-620 Microsoft Certified AI Agent Builder Associate

Course Code: C1760
  • HRDF

5 Review(s) | Add Your Review

What's This Course About

The AB-620 Microsoft Certified AI Agent Builder Associate course equips developers and advanced builders with the knowledge and skills required to design, build, extend and integrate custom AI agents for enterprise-grade solutions in Microsoft Copilot Studio. Participants will explore planning agent solutions, creating agent flows and topics, and configuring advanced responses with custom prompts, knowledge sources and adaptive cards.

Learners will gain hands-on expertise integrating agents with enterprise knowledge sources, Model Context Protocol (MCP) tools, custom connectors and REST APIs, building multi-agent solutions with the Agent2Agent (A2A) protocol and Microsoft Foundry, and connecting to Azure AI Search and Microsoft Fabric. Additionally, the course covers testing and evaluating agents and applying application lifecycle management with Microsoft Power Platform Pipelines. By completing this course, participants will be prepared to build and ship integrated, production-ready AI agents in Copilot Studio.

Funding and Grant Applications

No funding is available for this course

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Course Fee

MYR7,000.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

This course prepares you for the AB-620 certification exam, covering all official skills measured and their approximate weightings:

Domain 1 Plan and configure agent solutions (30-35%)

  • Plan an agent solution: integration with enterprise systems, identity strategy, channels and deployment, and responsible AI strategy
  • Evaluate security and governance considerations, plan reusable agent components, and design agents for internal or external audiences
  • Create and monitor agent flows in Copilot Studio, including human-in-the-loop flows, actions and connectors, input/output parameters and error handling
  • Configure topics: add agent flows and tools, and configure response formatting and adaptive cards
  • Configure advanced agent responses with custom prompts, custom knowledge sources, and API and Send HTTP requests
  • Configure the generative answers node and manage variables

Domain 2 Integrate and extend agents in Copilot Studio (40-45%)

  • Connect to enterprise knowledge sources: Copilot connectors, Microsoft Power Platform connectors and Azure AI Search
  • Add tools to agents: configure and monitor computer use, MCP tools, custom connectors and REST APIs
  • Configure multi-agent collaboration: design multi-agent solutions, integrate a Foundry agent, an existing agent, and a Fabric data agent
  • Create a multi-agent solution by using the Agent2Agent (A2A) protocol
  • Integrate agents with Azure: generative answers using Azure AI Search with Foundry, and custom prompts using the Foundry model catalog
  • Monitor agents by using Application Insights

Domain 3 Test and manage agents (20-25%)

  • Evaluate agent performance: create a test set, choose an evaluation method, and review test results
  • Implement application lifecycle management (ALM): create a solution and add existing agents
  • Create and use environment variables
  • Implement and extend Microsoft Power Platform Pipelines

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

free Microsoft Azure account (https://azure.microsoft.com/en-us/) here 

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Dynamics 365 Solution Architect
  • Finance and Operations Consultant
  • ERP Solution Architect
  • Microsoft Power Platform Architect
  • IT Systems Architect
  • Application Lifecycle Manager
  • Dynamics 365 Implementation Specialist
  • Security and Compliance Analyst
  • Data Migration Consultant
  • Enterprise Application Consultant
  • Integration Specialist
  • Reporting and Analytics Architect
  • Business Intelligence Specialist
  • Finance and Operations Analyst
  • ERP Project Manager
  • Digital Transformation Consultant
  • IT Strategy Consultant
  • Technical Solutions Manager
  • Cloud Solution Architect
  • Dynamics 365 Administrator

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (5)

Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 25/04/2026)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 17/12/2025)
Highly recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course materials were detailed and easy to reference afterwards. Great value for money. (Posted on 10/06/2024)
Highly recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 24/05/2024)
Very informative Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 16/04/2024)

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