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AB-100 Microsoft Certified Agentic AI Business Solutions Architect

Course Information

  • Sessions 4 days
  • Duration 30 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

AB-100 Microsoft Certified Agentic AI Business Solutions Architect

Course Code: C1756
  • HRDF

9 Review(s) | Add Your Review

What's This Course About

The AB-100 Microsoft Certified Agentic AI Business Solutions Architect course equips learners with the knowledge and skills required to design and deliver AI-powered, agentic-first business solutions on the Microsoft platform. Participants will explore planning AI strategies, designing single- and multi-agent solutions with Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry, and grounding agents on trusted business data.

Learners will gain expertise in designing agent extensibility with Model Context Protocol and Computer Use, orchestrating AI features across Dynamics 365 and Microsoft Power Platform, and deploying solutions with robust testing, application lifecycle management, monitoring and telemetry. Additionally, the course covers securing and governing agents, mitigating prompt manipulation, and applying responsible AI, data residency and compliance controls. By completing this course, participants will be prepared to architect scalable, secure and measurable agentic AI solutions using Microsoft technologies.

Funding and Grant Applications

No funding is available for this course

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Course Fee

MYR5,600.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

This course prepares you for the AB-100 certification exam, covering all official skills measured and their approximate weightings:

Domain 1 Plan AI-powered business solutions (25-30%)

  • Analyze requirements: assess agents for task automation, data analytics and decision-making, and review grounding data for accuracy, relevance, timeliness and availability
  • Design the overall AI strategy using the AI adoption process from the Cloud Adoption Framework for Azure
  • Design multi-agent solutions with Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry
  • Determine when to build custom agents, extend Microsoft 365 Copilot, or create custom AI models
  • Provide prompt library and prompt engineering guidelines and establish an AI Center of Excellence
  • Evaluate ROI and total cost of ownership, decide build/buy/extend, and implement a model router

Domain 2 Design AI-powered business solutions (25-30%)

  • Design and customize Copilot in Dynamics 365 apps for customer experience and service
  • Design task, autonomous, and prompt-and-response agents, and propose Foundry Tools for requirements
  • Design Copilot Studio topics, agent flows and prompt actions, and choose NLP, conversational language understanding or generative orchestration
  • Design extensibility with custom Microsoft Foundry models, Model Context Protocol and Computer Use
  • Design agent behaviors including reasoning and voice mode, and agents across Microsoft 365, Teams and SharePoint
  • Orchestrate AI features across Dynamics 365 finance and supply chain and customer experience and service, Copilot for Sales and Service, and Power Platform AI

Domain 3 Deploy AI-powered business solutions (40-45%)

  • Monitor and tune agents: monitoring tools and process, backlog and feedback analysis, performance metrics and telemetry interpretation
  • Manage testing: agent test process and metrics, custom-model validation, end-to-end test scenarios, and test cases built with Copilot
  • Design the ALM process for data, Copilot Studio agents, connectors and actions, Microsoft Foundry Agents service, custom models, and Dynamics 365 AI
  • Design agent and model security and governance, and access controls on grounding data and model tuning
  • Analyze and mitigate solution and AI vulnerabilities, including prompt manipulation
  • Review for responsible AI adherence, validate data residency and movement compliance, and design audit trails

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

free Microsoft Azure account (https://azure.microsoft.com/en-us/) here 

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Dynamics 365 Finance Functional Consultant
  • ERP Financial Consultant
  • Accounts Payable/Receivable Specialist
  • Budget Analyst
  • Financial Systems Analyst
  • Fixed Assets Manager
  • Credit and Collections Analyst
  • Dynamics 365 Administrator
  • Accounting and Finance Manager
  • Financial Reporting Specialist
  • General Ledger Accountant
  • ERP Implementation Consultant
  • Financial Process Automation Specialist
  • Compliance and Taxation Specialist
  • Expense Management Consultant
  • Accounts Validation Specialist
  • Dynamics 365 Finance Support Engineer
  • Finance Project Manager
  • Financial Data Analyst
  • Financial Operations Specialist

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (9)

Great learning experience Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 22/03/2026)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 13/03/2026)
Highly recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 03/10/2025)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 03/05/2025)
Engaging trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 14/02/2025)

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