Course Details
Course Details
What You'll Learn
This course prepares you for the CSSC-CLSSWB certification exam, covering all official exam domains:
Domain 1 Chapter 1: What is Six Sigma?
- Distinguish data-driven decision making from intuition/experience-based decision making
- Define Six Sigma (6σ) as both a process-improvement methodology and a statistical concept (3.4 defects per million opportunities)
- Calculate sigma level / process yield from number of opportunities and defects
- Apply common Six Sigma principles: customer focus, value streams, process thinking
- Identify common challenges/obstacles to Six Sigma implementation
Domain 2 Chapter 2: Six Sigma History and Application
- Trace the development of Statistical Process Control (Shewhart/Deming roots)
- Explain Toyota's contribution to continuous process improvement and Lean
- Describe Motorola's focus on defects as the origin of Six Sigma
- Explain adoption at ABB, Allied Signal, and General Electric
- Describe the continued growth and cross-industry spread of Six Sigma
- Apply Six Sigma knowledge appropriately within an organization
Domain 3 Chapter 3: Other Process Improvement and Quality Methods
- Identify other formal quality/process-improvement programs (e.g. TQM, BPR, Lean, Customer Experience Management, JumpStart) and how they differ from Six Sigma
- Recognize scenarios best suited to each improvement method
- Determine when to use Six Sigma over other methods: unknown root cause, widespread/undefined problems, complex multi-variable problems, cost-critical processes
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Basic Java knowledge is assumed. If you need basic Java training, please attend the course below
http://www.tertiarycourses.com.sg/java-essential-training-in-singapore.html
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Quality Assurance Specialist
- Process Improvement Coordinator
- Operations Analyst
- Business Process Analyst
- Lean Six Sigma Practitioner
- Continuous Improvement Manager
- Quality Control Technician
- Production Supervisor
- Project Coordinator
- Team Leader
- Supply Chain Analyst
- Customer Experience Specialist
- Manufacturing Associate
- Administrative Operations Assistant
- Process Engineer (Entry Level)
- Data Analyst (Quality Metrics)
- Product Development Assistant
- Health and Safety Coordinator
- Logistic Operations Specialist
- HR Specialist (Process Efficiency)
Trainers
Trainers
Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.
Review
Customer Reviews (6)
- Knowledgeable trainer Review by Course Participant/Trainee
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Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 16/02/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Knowledgeable trainer Review by Course Participant/Trainee
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Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 07/06/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Knowledgeable trainer Review by Course Participant/Trainee
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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 26/05/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Practical and relevant Review by Course Participant/Trainee
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The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 19/02/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Learned a lot Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 22/08/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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