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Certified Lean Six Sigma White Belt (CLSSWB)

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Corporate Office Suite, KL Gateway, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia

Learning Outcomes

By the end of the course, learners will be able to:

  • LO1: Explain quality concepts, the cost of poor quality and the roles in Lean Six Sigma.
  • LO2: Apply the Define, Measure and Analyse phases using simple tools such as process maps, cause-and-effect diagrams and Pareto charts.
  • LO3: Describe how the Improve and Control phases are used to pilot solutions and sustain improvements.

Course Brochure

Download Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Participants who achieve at least 75% attendance will receive a Certificate of Attendance from Tertiary Courses Malaysia.

Certified Lean Six Sigma White Belt (CLSSWB)

Course Code: C142

6 Review(s) | Add Your Review

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What's This Course About

Certified Lean Six Sigma White Belt (CLSSWB) gives you a clear, foundational understanding of Lean Six Sigma and how it helps organisations improve quality, reduce waste and serve customers better. Lean Six Sigma combines Lean thinking, which removes non-value-adding activities, with Six Sigma, which reduces variation using data. The White Belt level is ideal for team members, supervisors and professionals who want to understand the language of process improvement and support improvement projects in their organisation.

You will start with an introduction to quality, exploring what quality means to customers, the cost of poor quality, the history of Six Sigma and Lean, and the roles of White, Yellow, Green and Black Belts. Next you will cover the Six Sigma Define, Measure and Analyse phases, learning how to define a problem and project scope, map a process, identify customer requirements, collect data and use simple tools such as cause-and-effect diagrams and Pareto charts to find root causes.

The final topic covers the Six Sigma Improve and Control phases, including generating and selecting solutions, piloting changes and sustaining gains with standard work and simple control methods. Practical examples and group activities help you see how the DMAIC framework applies in real workplaces. By the end, you will understand the core principles of Lean Six Sigma, be able to contribute effectively to improvement teams, and be prepared to sit for the Certified Lean Six Sigma White Belt (CLSSWB) certification.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.
HRD Corp Claimable

🏦 HRD Corp Claimable

This course is HRD Corp claimable for eligible employers. Grant approval and reimbursement remain subject to HRD Corp requirements, the employer’s available levy and the approved grant details. How the HRD Corp process works →

Course Fee

MYR1,500.00
+ 8% SST

Course Date

Course fees are shown before SST. An 8% SST is included in the estimated total during registration.

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to Quality

Topic 2: Six Sigma Define, Measure and Analyze Phases

Topic 3: Six Sigma Improve and Control Phase

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Basic Java knowledge is assumed. If you need basic Java training, please attend the course below

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • A web browser such as Google Chrome, Microsoft Edge or Safari – free
  • Access to the course materials provided in class

Hardware: Windows PC or Mac laptop

How to Apply HRD Corp Funding

This course is HRD Corp claimable for employers registered with HRD Corp, under the HRD Corp Claimable Courses scheme (SBL-Khas). Your company applies for the grant before the class; we submit the training provider claim after it.

  1. Check your levy balance - your company must be registered with HRD Corp and have enough levy balance to cover the course fee.
  2. Request a quotation - contact us for the quotation, course content and trainer profile; you attach these to the grant application.
  3. Apply for the grant in eTRiS before the class - log in to your employer eTRiS account, go to Application > Grant > Apply Grant, choose the scheme HRD Corp Claimable Courses (SBL-Khas), select us as the training provider and this course, add your trainees, attach the quotation, course content and trainer profile, and submit.
  4. Submit in time - for public classes, submit at least 3 calendar days before the class (15 June to 31 December 2026) and at least 14 days before from 1 January 2027; in-house classes need 14 days. The training must start within 90 days of that advance submission period.
  5. Send us the grant approval - once HRD Corp approves the application, email us the grant ID so we can confirm your seats.
  6. Attend the class - trainees sign the daily attendance (T3) form.
  7. Claim after the class - we submit the training provider claim in eTRiS with the attendance and invoice; you then complete the employer claim and sign the JD/14 form (manager level or above). Claims must be submitted within 6 months of the training.

More details: our HRD Corp Claimable Courses page and the HRD Corp employer guidelines.

Job Roles

Job Roles

  • Quality Assurance Specialist
  • Process Improvement Coordinator
  • Operations Analyst
  • Business Process Analyst
  • Lean Six Sigma Practitioner
  • Continuous Improvement Manager
  • Quality Control Technician
  • Production Supervisor
  • Project Coordinator
  • Team Leader
  • Supply Chain Analyst
  • Customer Experience Specialist
  • Manufacturing Associate
  • Administrative Operations Assistant
  • Process Engineer (Entry Level)
  • Data Analyst (Quality Metrics)
  • Product Development Assistant
  • Health and Safety Coordinator
  • Logistic Operations Specialist
  • HR Specialist (Process Efficiency)

Trainers

Trainers

Dr. Alfred Ang is a certified Lean Six Sigma Black Belt and a PMP-certified project manager who has applied data-driven process improvement throughout his engineering and technology career. He holds a PhD in Electrical Engineering from the National University of Singapore, an MSc in Electrical and Electronic Engineering from NTU and a BSc (Hons) in Physics from NUS, and spent more than 20 years in the defence, electronics and semiconductor industries, where he co-invented more than 20 US patents and published more than 20 peer-reviewed papers. Today he is the Chief Technology Officer of Tertiary Infotech Academy and founded Tertiary Infotech Sdn. Bhd. in Malaysia in 2016. As CTO he leads the planning, delivery and continuous release of the course-registration and learning management platform behind the Tertiary Courses websites in Singapore, Malaysia and Ghana, coordinating developers, trainers and operations staff across three countries. Measurement, root-cause analysis and process control were part of his daily work in semiconductor and electronics engineering, and he still applies Lean thinking to reduce waste and rework in software releases and training operations. A Distinguished Toastmaster who has won many public speaking awards, he makes statistical tools and the DMAIC roadmap easy to follow.

In the Certified Lean Six Sigma White Belt course, Dr. Ang gives learners a clear, friendly introduction to quality and process improvement. He explains what quality means to customers and organisations, the basic ideas of Lean and Six Sigma, and the roles of White, Yellow, Green and Black Belts, then walks through the Define, Measure and Analyze phases and the Improve and Control phases of DMAIC with simple workplace examples. As a Black Belt he shows how small, well-run improvements add up, so learners can support improvement projects and spot waste in their own work from day one. Connect with Dr. Alfred Ang on LinkedIn at https://www.linkedin.com/in/angchewhoe/

Truman Ng is a PMP-certified project manager and ITIL v3 practitioner with more than two decades of experience delivering technology projects. As a network architect for Hewlett Packard he worked within a US-based virtual team on network design and implementation projects in the United States, and as founder of Nexplore (S) Pte Ltd he has delivered cloud, software-defined networking, VoIP and internet security projects for clients. He completed more than 100 IT network projects for banks, hotels and factories within five years, each with its own scope, schedule, budget and stakeholders, and Huawei's Global Training Center engaged him for more than 60 consultations and training engagements for internet service providers in Malaysia and many other countries. An Electrical Engineering graduate of the National University of Singapore and an ACTA-certified adult trainer, he brings the practical side of delivery, from managing vendors and site teams to keeping clients informed, into the classroom.

On this course, Truman draws on infrastructure and network projects where defects, downtime and rework carry a real cost for banks, hotels and factories. He shows how disciplined measurement, root-cause analysis and process control support reliable delivery, and as a PMP-certified project manager he helps learners run improvement initiatives as well-managed projects with clear scope, milestones and stakeholder communication.

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (6)

Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 16/02/2026)
Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 07/06/2025)
Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 26/05/2025)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 19/02/2025)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 22/08/2024)

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