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Business & Soft Skills
Business administration is the process of managing a company or organization in order to achieve its goals and objectives. This involves overseeing various departments and functions, such as finance, human resources, marketing, and operations. Business administrators are responsible for making strategic decisions, allocating resources, and ensuring that the organization runs smoothly and efficiently.
They must possess strong leadership and problem-solving skills, as well as an in-depth understanding of the industry and market trends. A degree in business administration or a related field is often required for a career in this field, and many professionals also earn advanced degrees or certifications to enhance their expertise.
Our business administration courses are designed to provide students with a comprehensive understanding of the concepts, theories, and practices involved in managing a business. These courses cover a wide range of topics, including finance, marketing, operations, human resources, and strategy. Through a combination of lectures, case studies, and hands-on projects, students develop the skills and knowledge necessary to effectively manage organizations and achieve success in the business world.
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Generative AI for Agile Project Management
- HRDF
Run agile teams smarter with Generative AI for Agile Project Management. This hands-on 2-day course teaches you how to use generative AI tools such as ChatGPT, Claude and Gemini to plan sprints, write user stories, manage backlogs, and speed up agile ceremonies and reporting. Instead of doing routine work manually, you will let AI accelerate planning, documentation and analysis while you focus on delivering value and....MYR2,200.00before funding and GST
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Generative AI for Creativity
- HRDF
Unlock your creative potential with the power of Generative AI. In this hands-on 1-day Generative AI for Creativity course, you will learn how to use AI assistants such as ChatGPT, Claude, Gemini and Copilot—together with AI image tools—to brainstorm fresh ideas, create compelling written and visual content, and push past creative blocks in a fraction of the time it takes to work manually. No prior AI exp....MYR1,100.00before funding and GST
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Generative AI for Design Thinking
- HRDF
Design Thinking with Gen AI empowers professionals, entrepreneurs, and innovators to integrate human-centered design with advanced AI tools to create impactful, scalable solutions. This hands-on workshop guides participants through the full Design Thinking process—Empathize, Define, Ideate, Prototype, and Test—while showcasing how Gen AI technologies like generative models, predictive analytics, and sentiment ana....MYR1,100.00before funding and GST
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Generative AI for Design Thinking
- HRDF
Reinvent your innovation process with Generative AI for Design Thinking. This hands-on 2-day course teaches you how to combine the design thinking methodology with generative AI tools such as ChatGPT and Claude to empathise, define, ideate, prototype and test faster. You will learn to use AI to accelerate every stage of design thinking while keeping human insight at the centre.Through practical workshops, participant....MYR2,200.00before funding and GST
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Generative AI for Problem Solving
- HRDF
Solve problems faster and smarter with Generative AI for Problem Solving. This hands-on 2-day course teaches you how to apply generative AI tools such as ChatGPT and Claude together with structured critical-thinking frameworks to analyse problems, generate solutions and make better decisions. You will learn to use AI as a thinking partner while keeping your judgement in control. Through practical workshops, participa....MYR2,200.00before funding and GST
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Generative AI for Project Management
- HRDF
This course, Effective Project Management with Generative AI, is designed to provide professionals with cutting-edge techniques to enhance every phase of project management using AI. You'll begin by learning how to initiate and plan projects efficiently by developing project charters, engaging stakeholders, and setting comprehensive management plans for scope, cost, schedule, and risks. With GenAI tools, you'll gain ....MYR2,200.00before funding and GST
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Generative AI for Strategic Planning
- HRDF
Embark on a transformative journey with our Generative AI for Strategic Planning course, designed to show leaders and managers how generative AI can strengthen the way they plan and make decisions. This course equips participants with practical skills to apply generative AI to environmental scanning, scenario building, option analysis and strategy communication. With a focus on practical application, participants wil....MYR2,200.00before funding and GST
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Increase Your Business with Excellent Customer Service
- HRDF
Discover the critical techniques for delivering outstanding customer service, a key element that can significantly increase your business's success. This comprehensive course delves deep into the proven strategies for enhancing service delivery, ensuring customer loyalty, and fostering positive customer relationships. Dealing with angry and abusive customers can be daunting. Equip yourself with the skills and strate....MYR1,100.00before funding and GST
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ISO 9001:2015 Quality Management System
- HRDF
Embark on a journey towards excellence in quality management with our ISO 9001:2015 Quality Management System course. This program is meticulously designed to provide you with an in-depth understanding of the principles and practices of ISO 9001:2015. Whether you're looking to improve your organization's quality management processes, aiming for ISO certification, or simply seeking to enhance your professional skills,....MYR1,100.00before funding and GST
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ISO 9001:2015 Quality Management System Internal Auditor Course
- HRDF
Stay ahead in the quality management domain with our comprehensive ISO 9001:2015 Quality Management System Internal Auditor Course. Delve into the restructured format of ISO 9001 and its implications on the Quality Management Systems being assessed. With our expert guidance, participants will gain profound insights into the revised standard, empowering them to make well-informed decisions when adapting their current ....MYR2,200.00before funding and GST
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Mastering Service Branding Strategies to Grow Your Business
- HRDF
In today’s competitive business landscape, strong service branding is essential for differentiation and long-term success. This course provides a deep dive into service branding strategies, covering key aspects such as brand positioning, communication strategies, and customer experience. Participants will explore real-world examples of service branding success and understand how branding initiatives impact busi....MYR1,100.00before funding and GST
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Microsoft Planner Masterclass
- HRDF
The Microsoft Planner Masterclass is tailored for professionals who want to harness Microsoft Planner for everyday team and task management. Beginning with the foundational concepts, participants will be guided through creating plans and buckets, assigning tasks, and tracking progress across a team. The course provides a systematic approach, ensuring learners can use Planner to its fullest potential in collaborative ....MYR1,100.00before funding and GST
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Power BI Masterclass
- HRDF
Turn raw data into decisions in this hands-on Power BI Masterclass. Microsoft Power BI is recognised by Gartner as a leader in business intelligence and analytics—a suite of services, apps and connectors that transforms scattered spreadsheets and databases into coherent, visually immersive and interactive insights. Starting from Power BI Desktop and the Power BI Service, you will learn to connect to your data s....MYR2,200.00before funding and GST
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Practical Costing Essentials for Non-Finance Professionals
- HRDF
Take a deep dive into the critical world of Practical Costing Essentials tailored for non-finance professionals. This comprehensive course ensures participants become adept at identifying cost behaviour patterns, discerning the intricate relationship between fixed and variable costs, and separating mixed costs effectively. They'll also gain insights into estimating the influence of varying costs, processes, and volum....MYR1,100.00before funding and GST
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Project Management Professional (PMP) Exam Prep
- HRDF
The Project Management Professional (PMP) Exam Prep course is meticulously designed for aspiring project managers aiming to certify their skills with the globally recognized PMP credential. This course covers the latest best practices highlighted in the PMBOK Guide - 6th Edition and prepares participants for the PMP exam through rigorous training, practical examples, and mock exams. By the end of this course, you wil....MYR7,000.00before funding and GST
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QuickBooks Online Plus Training (Cloud Version)
- HRDF
Unlock the full potential of cloud-based accounting with our QuickBooks Online Plus Training at Tertiary Courses. Designed for both beginners and seasoned accountants, this course takes you through the intricate features of the renowned software. Learn the nuances of setting up accounts, managing customers and vendors, and delve deep into products, services, and billable expenses. Whether it's time tracking, handling....MYR1,100.00before funding and GST
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Scrum Master Masterclass
- HRDF
Step into the role that keeps agile teams delivering in this hands-on Scrum Master Masterclass. Scrum is the world’s most widely adopted agile framework, and the Scrum Master is the person who makes it work—removing impediments, coaching the team and turning a project vision into a steady stream of shipped increments. Starting from the Scrum methodology itself and the complex project challenges it is desi....MYR1,100.00before funding and GST
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Sustainability GRI Reporting
- HRDF
Immerse yourself in the field of Sustainability Reporting with a focus on GRI (Global Reporting Initiative) standards through our comprehensive course. Gain the essential knowledge and skills needed to produce high-quality sustainability reports adhering to globally recognized standards. Understand how to assess, measure, and effectively communicate your organization's impact on critical sustainability issues such as....MYR2,200.00before funding and GST
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AI for HR
- HRDF
Transform human resources with AI in this hands-on 1-day AI for HR course. You will learn how AI - and in particular agentic AI - is reshaping recruitment, onboarding, employee support and HR operations, using tools such as ChatGPT, Claude and agentic AI platforms. Starting from practical prompting for everyday HR tasks, the course quickly moves into building AI agents that carry out multi-step HR work on your behalf....MYR1,100.00before funding and GST
