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Business & Soft Skills
What could you achieve if your next training course solved a real challenge at work? Explore Business & Soft Skills at Tertiary Courses Malaysia and handle everyday business challenges with clearer priorities, better conversations and structured action. Designed for managers, team leaders, business owners and professionals working across people and projects, this collection gives you a starting point for choosing training around the work you actually want to do. Make your goal specific: a better deliverable, a clearer decision or a task you can handle with greater confidence.
Start your shortlist with the courses listed here, including Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success and Project Management with Generative AI (GenAI). Use these options to explore planning, stakeholder communication, collaboration, decision making and practical problem solving, then compare the individual outlines to find the right scope and level. You do not need to master every topic at once. Choose one priority, build a sound foundation and extend your learning when you are ready for the next challenge.
Give your learning plan a head start: write down one real team or business challenge, the people involved and the outcome you want to achieve. Bring that brief to your course selection or enquiry so the discussion can focus on a useful outcome. Consider how you will practise afterwards, what a good result looks like and who should review it. For teams, align the learning goal with a shared workflow and agree how colleagues will apply the new skills together.
Ready to take the next step? Browse the course outlines, check prerequisites, schedules and fees, and shortlist the training that fits your goals. Contact our team with your role, current experience and preferred outcome for help choosing a course or discussing a team training enquiry. Discuss your training goals on WhatsApp. Start with one relevant capability and build a learning pathway you can act on. Share your intended use case with us so we can discuss a practical starting point and a suitable next step.
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AI for Lean Manufacturing
This AI for Lean Manufacturing course equips learners with practical knowledge and hands-on skills to apply Artificial Intelligence (AI) to improve manufacturing processes, reduce waste, enhance productivity, and support continuous improvement. The course integrates established Lean Manufacturing principles with modern AI capabilities, enabling participants to identify inefficiencies, analyse operational data, and ma....MYR2,200.00HRD Corp claimable
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AI Transformation with Microsoft Copilot
AI Transformation with Microsoft Copilot is a practical course for executives, senior managers and business leaders who want to lead AI adoption in their organisation using Microsoft Copilot. Rather than treating AI as a technology project, the course shows how to use Copilot in everyday leadership work, redesign workflows safely, build simple agents and drive measurable business value. No technical background or cod....MYR2,200.00HRD Corp claimable
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Basic Accounting for Non-Finance Managers
Basic Accounting for Non-Finance Managers gives managers and professionals without a finance background a clear, practical understanding of how accounting works and how to use financial information to make better decisions. You do not need to become an accountant to read a profit and loss statement, understand your department's costs or have confident conversations with your finance team. The course is designed for m....MYR2,200.00HRD Corp claimable
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Basic Accounting using Xero
Basic Accounting using Xero gives you hands-on skills to manage your business accounts in Xero, the popular cloud accounting software used by small and medium-sized businesses. You will learn how to set up Xero, record everyday transactions accurately, handle Malaysia Sales and Service Tax (SST) and produce the financial reports needed to run the business and meet compliance requirements. The course is designed for S....MYR1,100.00HRD Corp claimable
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Budgeting for SMEs
Budgeting for SMEs equips business owners, managers and finance staff with the practical skills to plan, prepare, control and review budgets that keep a small or medium-sized enterprise financially healthy. A well-built budget turns business goals into numbers, highlights cash pressures before they become a crisis and gives managers a clear benchmark for decisions. The course is tailored to the realities SMEs face, s....MYR1,100.00HRD Corp claimable
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Business Negotiation Masterclass
Business Negotiation Masterclass equips you with the strategies, techniques and confidence to negotiate better outcomes in business, whether you are closing a sale, agreeing a contract, managing suppliers, resolving disputes or negotiating internally. Skilled negotiators create value for both sides, protect their interests and build lasting relationships. The masterclass is designed for managers, sales and procuremen....MYR2,200.00HRD Corp claimable
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Communication Masterclass
Communication Masterclass helps you communicate more clearly, confidently and effectively at work, whether you are speaking with colleagues, managers or customers. Poor communication is behind many missed deadlines, conflicts and lost customers; strong communication builds trust, collaboration and results. This masterclass is designed for executives, team leaders, managers and customer-facing staff who want practical....MYR2,200.00HRD Corp claimable
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Customer Service Masterclass
Customer Service Masterclass equips you with the skills and mindset to deliver consistently excellent service that keeps customers satisfied, loyal and willing to recommend your business. Great customer service is a major competitive advantage, and it depends on understanding customer needs, communicating effectively and handling difficult situations with professionalism. The masterclass is designed for frontline sta....MYR1,100.00HRD Corp claimable
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Finance for Non-Finance Managers
Finance for Non-Finance Managers helps managers and professionals without a financial background understand the numbers that drive business decisions. You will learn how to read and interpret financial statements, analyse profitability and cash flow, and use financial information to plan, evaluate options and communicate confidently with finance colleagues. The course is designed for managers, department heads, proje....MYR2,200.00HRD Corp claimable
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Gemini for Google Sheet
Gemini for Google Sheet shows you how to use Gemini, Google's AI assistant, inside Google Sheets to build formulas, clean and organise data, analyse trends and create reports in a fraction of the usual time. Instead of searching for the right function or manually reworking data, you can describe what you need in plain English and let Gemini do the heavy lifting while you check and refine the results. The course is de....MYR1,100.00HRD Corp claimable
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Generative AI for Creativity
Generative AI for Creativity shows you how to unlock your creative potential using AI assistants such as ChatGPT, Claude, Gemini and AI image generators. Generative AI is a powerful creative partner that can help you overcome blank-page moments, explore new directions, produce written and visual content quickly and refine ideas through conversation, while you remain the creative director. The course is designed for m....MYR1,100.00HRD Corp claimable
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Generative AI for Design Thinking
Generative AI for Design Thinking shows you how to combine the human-centred innovation methods of design thinking with the speed and creativity of generative AI to solve business challenges more effectively. Design thinking helps teams deeply understand users and explore better solutions; generative AI can accelerate research synthesis, ideation, prototyping and testing at every stage. The course is designed for man....MYR1,100.00HRD Corp claimable
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ISO 9001:2015 Quality Management System
ISO 9001:2015 Quality Management System introduces you to the world's most widely adopted quality management standard and shows how it helps organisations deliver consistent products and services, satisfy customers and improve continuously. ISO 9001 certification is often a requirement for tenders and supplier approval, and a well-run quality management system (QMS) brings real operational benefits. The course is des....MYR1,100.00HRD Corp claimable
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Mastering Service Branding Strategies to Grow Your Business
Mastering Service Branding Strategies to Grow Your Business shows you how to build a strong service brand that customers recognise, trust and recommend. In service businesses, the brand is delivered through every interaction, from your website and advertising to how your staff answer the phone, so branding is as much about people and processes as logos. The course is designed for business owners, marketing and custom....MYR1,100.00HRD Corp claimable
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Microsoft Copilot for HR
Microsoft Copilot for HR equips HR professionals with practical skills to use Microsoft 365 Copilot, SharePoint, AI agents and Microsoft Copilot Studio to enhance and automate HR processes across the employee lifecycle. Copilot can draft job descriptions and policies, summarise candidate information, prepare onboarding materials, answer employee questions and analyse HR data, freeing HR teams to focus on people and s....MYR2,200.00HRD Corp claimable
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Microsoft Copilot for Power BI
Microsoft Copilot for Power BI shows you how to bring AI into your business intelligence workflow using Copilot, Microsoft's AI assistant built into Power BI and Microsoft Fabric. Copilot can create report pages from a simple prompt, suggest visuals, summarise insights in plain language, help write DAX measures and answer questions about your data, making analysis faster and more accessible. The course is designed fo....MYR2,200.00HRD Corp claimable
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Microsoft Planner Masterclass
Microsoft Planner Masterclass teaches you how to plan, organise and track your team's work with Microsoft Planner, the task and project management app in Microsoft 365. Planner brings together simple task boards, timelines, schedules and project management features in one place, making it easy to see who is doing what and by when. The masterclass is designed for team leaders, project coordinators, managers and anyone....MYR2,200.00HRD Corp claimable
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QuickBooks Fundamentals
QuickBooks Fundamentals gives you hands-on training in QuickBooks Online, one of the most widely used cloud accounting systems for small and medium-sized businesses. You will learn how to set up a company file, record day-to-day transactions, manage Malaysia Sales and Service Tax (SST) and produce the financial reports business owners and accountants rely on. The course is designed for SME owners, administrative and ....MYR1,100.00HRD Corp claimable
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Scrum Master and Design Sprint Masterclass
Scrum Master and Design Sprint Masterclass equips you with the knowledge and skills to lead agile teams using Scrum and to run focused design sprints that validate ideas quickly. Scrum helps teams deliver value in short, iterative cycles, while a design sprint compresses months of debate into a structured process for understanding a problem, generating solutions, prototyping and testing with real users. The mastercla....MYR2,200.00HRD Corp claimable
