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Generative AI for Design Thinking

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Corporate Office Suite, KL Gateway, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia

Course Brochure

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Generative AI for Design Thinking

Course Code: C688

6 Review(s) | Add Your Review

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What's This Course About

Generative AI for Design Thinking shows you how to combine the human-centred innovation methods of design thinking with the speed and creativity of generative AI to solve business challenges more effectively. Design thinking helps teams deeply understand users and explore better solutions; generative AI can accelerate research synthesis, ideation, prototyping and testing at every stage. The course is designed for managers, product and service designers, innovation teams, marketers and professionals who want to lead more creative, user-focused problem solving.

You will start with generative AI fundamentals for design thinking, understanding the five stages of empathise, define, ideate, prototype and test, and where AI tools such as ChatGPT, Claude and AI image generators add value. Next you will use AI for user research and opportunity discovery, creating interview guides, synthesising research findings, building personas and journey maps, and framing problem statements and how-might-we questions. You will then apply AI to ideation, prototyping and testing, generating and evaluating ideas and quickly creating mock-ups, storyboards and prototypes.

The final topic covers implementing and measuring AI-driven design solutions, planning pilots, gathering feedback and defining success measures. Throughout the course you will also discuss bias, ethics and keeping real user insight at the heart of the process. Every topic is hands-on with a team design challenge. By the end, you will be able to use generative AI to run faster, richer design thinking projects that lead to better products, services and experiences.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.
HRD Corp Claimable

🏦 HRD Corp Claimable

This course is HRD Corp claimable for eligible employers. Grant approval and reimbursement remain subject to HRD Corp requirements, the employer’s available levy and the approved grant details. How the HRD Corp process works →

Course Fee

$244.20
+ 8% SST

Course Date

Course fees are shown before SST. An 8% SST is included in the estimated total during registration.

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Generative AI Fundamentals for Design Thinking

Topic 2: AI-Assisted User Research and Opportunity Discovery

Topic 3: AI-Powered Ideation, Prototyping and Testing

Topic 4: Implementing and Measuring AI-Driven Design Solutions

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Product Manager
  • UX/UI Designer
  • Business Strategist
  • Innovation Consultant
  • Service Designer
  • Project Manager
  • Marketing Manager
  • Operations Manager
  • HR Specialist
  • Business Analyst
  • Design Strategist
  • Customer Experience Manager
  • Human-Centered Designer
  • Learning Experience Designer
  • Entrepreneur

Trainers

Trainers

Human-centred problem solving sits behind many of the tools that Dr. Alfred Ang has built. Dr. Ang is a full-stack AI developer, Agentic AI solution architect, corporate trainer and CTO of Tertiary Infotech Academy Pte Ltd in Singapore, the training organisation behind Tertiary Courses, designing intelligent agents and complete solutions from the front end through back end, databases, cloud deployment and native mobile apps. Several projects among the 300+ public repositories are themselves tools for design thinking. There is a Padlet-inspired digital canvas for sticky notes, whiteboards and real-time collaboration, ideal for affinity mapping and ideation sessions; a minimal browser whiteboard with vector shapes and flowchart elements for sketching journeys and processes; a guided SIPOC and process map builder that tags pain points; and a Mentimeter-style live polling app for gathering quick feedback from a room. Dr. Ang has also built a WebXR playground that generates AR and VR scenes from vibe prompts, which makes it possible to prototype immersive concepts in minutes, and many rapid prototypes of mobile apps and landing pages that were tested with users and refined before launch. The products that reached the App Store and Google Play went through repeated cycles of observing users, redefining the problem and iterating. This practice of empathising, defining, ideating, prototyping and testing, accelerated by generative AI at every stage, is what Dr. Ang brings to this course. Building these tools required careful thought about how groups actually brainstorm, cluster ideas and vote, which is valuable insight for anyone facilitating design thinking. Dr. Ang is also a certified Lean Six Sigma Black Belt and a PMP-certified project manager, so structured problem solving runs through every activity, and as a Distinguished Toastmaster with many public speaking awards he helps learners present their ideas and recommendations with confidence.

Generative AI for Design Thinking shows learners how to keep people at the centre while letting AI speed up the work. The first topic, generative AI fundamentals for design thinking, introduces the design thinking process and the tools that support each stage, along with the limits of AI when it comes to understanding real human needs. The second topic, AI-assisted user research and opportunity discovery, has learners plan interviews, synthesise research notes, build personas and journey maps, and identify pain points and opportunities, with Dr. Ang demonstrating how to check AI-generated insights against actual evidence. The third topic, AI-powered ideation, prototyping and testing, is the most hands-on: learners generate and cluster ideas, select promising concepts, produce quick prototypes such as storyboards, mock screens or simple clickable pages, and design tests to gather feedback, often using the same rapid prototyping approach Dr. Ang applies to new apps. The fourth topic, implementing and measuring AI-driven design solutions, covers turning a validated concept into an implementation plan, defining success measures and learning from results. Throughout the course, learners work in small teams on a business challenge, using collaborative canvases and live polling to share and vote on ideas. Dr. Ang's facilitation style is energetic and practical, with an emphasis on testing assumptions early. Learners leave with a complete design thinking toolkit enhanced by AI. To see the collaboration and prototyping tools Dr. Ang has built, visit https://github.com/alfredang.

Review

Customer Reviews (6)

Fantastic experience Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 02/03/2025)
Very informative Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 18/11/2024)
Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 07/03/2024)
Good course materials Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 17/02/2024)
Well structured course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 06/02/2024)

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