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Copilot Studio and Power Automate

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Corporate Office Suite, KL Gateway, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia

Course Brochure

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Copilot Studio and Power Automate

Course Code: C590

10 Review(s) | Add Your Review

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What's This Course About

Copilot Studio and Power Automate shows you how to build your own AI agents and automate business processes using two of Microsoft's most powerful low-code tools. Microsoft Copilot Studio lets you create custom AI agents that answer questions from your organisation's knowledge and take actions, while Power Automate connects hundreds of apps and services to automate workflows. The course is designed for business users, analysts, IT professionals and process owners who want to deliver AI-powered automation without traditional coding.

You will start by getting started with Copilot Studio, understanding agents, topics, knowledge sources and generative answers, and creating your first agent grounded in your own documents and websites. Next you will build and publish intelligent agents, designing conversations, adding actions and variables, testing and publishing to channels such as Microsoft Teams and websites. You will then learn workflow automation with Power Automate, building cloud flows with triggers, conditions, approvals and connectors to Outlook, SharePoint, Excel and other services.

The final topic covers integrating Copilot Studio with Power Automate, so your agents can trigger flows to look up records, create requests, send notifications and update systems on a user's behalf. Throughout the course you will also cover governance, security and best practices for responsible AI. Every topic is hands-on with realistic business scenarios. By the end, you will be able to design, build and deploy AI agents and automated workflows that save time and improve service.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.
HRD Corp Claimable

🏦 HRD Corp Claimable

This course is HRD Corp claimable for eligible employers. Grant approval and reimbursement remain subject to HRD Corp requirements, the employer’s available levy and the approved grant details. How the HRD Corp process works →

Course Fee

MYR2,200.00
+ 8% SST

Course Date

Course Time

Course fees are shown before SST. An 8% SST is included in the estimated total during registration.

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Copilot Studio Workflows

Topic 2: Copilot Studio Agents

Topic 3: Real-Life Applications of Copilot Studio Workflows and Agents

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

  • Microsoft Copilot Studio – a training account will be provided
  • Microsoft Power Automate – a training account will be provided

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Network Administrator
  • Systems Administrator
  • Network Engineer
  • IT Manager
  • IT Support Specialist
  • Network Analyst
  • Infrastructure Engineer
  • Security Analyst
  • Network Architect
  • IT Consultant
  • Systems Analyst
  • Network Operations Specialist
  • Data Center Engineer
  • IT Project Manager

Trainers

Trainers

Workflow automation with AI agents is a speciality of Dr. Alfred Ang, a full-stack AI developer, Agentic AI solution architect and corporate trainer who serves as Chief Technology Officer of Tertiary Infotech Academy Pte Ltd, the Singapore training organisation behind Tertiary Courses. Dr. Ang builds end to end, covering front ends, back ends, databases, cloud deployment and native mobile apps, and has delivered many low-code and agent-based automations that mirror what Copilot Studio and Power Automate do in the Microsoft world. On n8n, Dr. Ang built a self-service HR portal where leave applications go through human-in-the-loop manager approval and an AI chatbot answers policy questions within input and output guardrails, a retrieval-augmented chatbot that answers questions from uploaded PDFs through Telegram, a course chatbot for a bakery training centre, and an inventory forecasting agent running on a local language model. Email automation workflows handle auto-replies, Gmail and subscriber management for the Malaysia and Ghana sites, and a low-code IoT platform triggers device actions and alerts from n8n flows. Dr. Ang also built an ERP prototype that routes purchase-order approvals through email, Asana and Telegram, an AI-powered learning and training management system with AI agent automation, and a tool that searches Microsoft Learn courses and generates achievement codes through Playwright automation. Each project combines triggers, connectors, conditions and AI decisions, and all are visible among more than 300 public repositories on GitHub. Many of these flows run unattended every day, so reliability and clear failure alerts matter.

Copilot Studio and Power Automate is taught from that perspective of designing automations that run reliably in real organisations. Dr. Ang opens with Copilot Studio workflows, showing how triggers, connectors, conditions and actions combine with Power Automate flows to move information between Outlook, Teams, SharePoint, Excel and other services without manual copying. In the second topic, learners build Copilot Studio agents grounded in organisational knowledge, configure topics and instructions, and give agents actions so they can do work such as logging a request or updating a list rather than only answering questions. The third topic applies both tools to real-life scenarios: approval processes, request intake forms, automated notifications, document processing and agents that hand over to a person when a decision needs human judgement. Dr. Ang draws on experience building human-in-the-loop approval flows to explain error handling, testing, naming conventions, permissions and how to monitor flows after they go live. Sessions are hands-on: Dr. Ang demonstrates each build step by step, explains the design choices, then guides learners as they create their own agent and flow for a process from their workplace. Common pitfalls such as connector authentication, infinite loops and over-broad agent knowledge are covered with practical fixes. Learners leave with working automations, a reusable design checklist and the confidence to identify further processes to automate. Each learner also documents the finished flow so colleagues can maintain it later. To explore the agent and workflow projects behind this course, visit https://github.com/alfredang

Review

Customer Reviews (10)

Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 04/06/2025)
Great practical training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 28/03/2025)
Well structured course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 27/03/2025)
Clear and easy to follow Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 19/08/2024)
Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 27/05/2024)

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