Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Corporate Office Suite, KL Gateway, No. 2, Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur, Malaysia

Learning Outcomes

By the end of the course, learners will be able to:

  • LO1: Set up an AI-enabled WordPress and WooCommerce store and manage its content.
  • LO2: Use AI to build a product catalogue and web content, including product descriptions and SEO metadata.
  • LO3: Configure payment and shipping options and improve the customer experience.
  • LO4: Manage sales, orders and promotions with AI support.
  • LO5: Use eCommerce analytics to optimise store performance.

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Participants who achieve at least 75% attendance will receive a Certificate of Attendance from Tertiary Courses Malaysia.

Build a Professional eCommerce Store with Generative AI

Course Code: C6
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What's This Course About

Build a Professional eCommerce Store with Generative AI equips participants with practical skills to use artificial intelligence to create, manage and optimise online retail operations. Learners will explore how AI can support product research, generate compelling product descriptions and visual content, personalise customer experiences, automate routine tasks and improve store performance.

The course covers essential eCommerce functions, including product catalogue management, inventory, payment gateways, shipping options, order fulfilment and search engine optimisation. Participants will apply generative AI to develop marketing content, customer communications, promotional campaigns and personalised product recommendations. They will also learn to use AI-powered chatbots and automation tools to respond to enquiries, support customers and streamline order-related workflows.

Participants will analyse sales trends, customer behaviour and key performance indicators using AI-assisted analytics. These insights will help them identify opportunities, forecast demand and make data-driven decisions to improve conversions and customer retention. Responsible AI practices, including data privacy, content accuracy and human review, are also addressed.

By the end of the course, participants will be able to integrate AI into key eCommerce processes, enhance customer engagement, improve operational efficiency and develop effective strategies for sustainable online business growth.

This course is part of our AI training in Malaysia, where you can browse all our AI courses. See more AI applications courses.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.
HRD Corp Claimable

🏦 HRD Corp Claimable

This course is HRD Corp claimable for eligible employers. Grant approval and reimbursement remain subject to HRD Corp requirements, the employer’s available levy and the approved grant details. How the HRD Corp process works →

Course Fee

MYR1,100.00
+ 8% SST

Course Date

Course Time

Course fees are shown before SST. An 8% SST is included in the estimated total during registration.

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: AI-Enabled eCommerce Store Setup and Content Management

Topic 2: AI-Assisted Product Catalogue and Web Content Management

Topic 3: Payment, Shipping and Customer Experience Optimisation

Topic 4: AI-Powered Sales, Order and Promotion Management

Topic 5: eCommerce Analytics and Performance Optimisation

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

How to Apply HRD Corp Funding

This course is HRD Corp claimable for employers registered with HRD Corp, under the HRD Corp Claimable Courses scheme (SBL-Khas). Your company applies for the grant before the class; we submit the training provider claim after it.

  1. Check your levy balance - your company must be registered with HRD Corp and have enough levy balance to cover the course fee.
  2. Request a quotation - contact us for the quotation, course content and trainer profile; you attach these to the grant application.
  3. Apply for the grant in eTRiS before the class - log in to your employer eTRiS account, go to Application > Grant > Apply Grant, choose the scheme HRD Corp Claimable Courses (SBL-Khas), select us as the training provider and this course, add your trainees, attach the quotation, course content and trainer profile, and submit.
  4. Submit in time - for public classes, submit at least 3 calendar days before the class (15 June to 31 December 2026) and at least 14 days before from 1 January 2027; in-house classes need 14 days. The training must start within 90 days of that advance submission period.
  5. Send us the grant approval - once HRD Corp approves the application, email us the grant ID so we can confirm your seats.
  6. Attend the class - trainees sign the daily attendance (T3) form.
  7. Claim after the class - we submit the training provider claim in eTRiS with the attendance and invoice; you then complete the employer claim and sign the JD/14 form (manager level or above). Claims must be submitted within 6 months of the training.

More details: our HRD Corp Claimable Courses page and the HRD Corp employer guidelines.

Job Roles

Job Roles

  • Web Designer
  • Web Developer
  • Content Manager
  • Digital Marketer
  • Blogging Strategist
  • SEO Specialist
  • E-commerce Manager
  • Brand Manager
  • Web Content Specialist
  • Social Media Manager
  • UX/UI Designer
  • Freelance Writer (seeking a web platform)
  • Digital Project Manager
  • Graphic Designer (web-focused)
  • Affiliate Marketer

Trainers

Trainers

Running an online store is familiar ground for Dr. Alfred Ang, because the course-registration platform behind Tertiary Courses is itself an eCommerce system. Dr. Ang is a full-stack AI developer, Agentic AI solution architect, corporate trainer and CTO of Tertiary Infotech Academy Pte Ltd in Singapore, building intelligent agents and scalable business solutions end-to-end across front end, back end, databases, cloud deployment and native mobile apps. That platform, ai-mms, is built on the open-source OpenMage commerce engine and runs the Tertiary Courses sites in Singapore, Malaysia and Ghana, handling catalogue management, checkout, payment gateways, transactional emails and order processing every day. Dr. Ang's tertiarytraining project provides Docker-based WordPress labs in the browser with role-based access, making it easy to give each learner a working site to experiment with. Beyond that, the GitHub portfolio of more than 300 public repositories includes marketplace builds such as a home-dining booking platform and a local tour-guide marketplace, AI-powered content management systems on Next.js and the Claude Agent SDK with SEO, auto-blogging and lead capture built in, and tapcard, a digital business card platform with a CRM and sales pipeline. Supporting tools round this out: logomaker generates brand logos with Gemini and OpenAI image models, and socialmediapost publishes product videos, photos and text to 22 social platforms with one API call. These projects give Dr. Ang a realistic understanding of what makes an online store convert, and of the routine tasks that AI can now handle.

Build a Professional eCommerce Store with Generative AI gives learners a working WordPress and WooCommerce store and shows how AI can shoulder much of the effort of running it. The first topic covers AI-enabled store setup and content management, from choosing a theme and configuring essentials to drafting pages with AI help. In the second topic, AI-assisted product catalogue and web content management, participants generate product descriptions, categories, images and SEO metadata, and learn how to review AI output so it stays accurate and on brand. The third topic deals with payment, delivery options and customer experience optimisation, including checkout flow, payment gateways and AI-assisted customer support. The fourth topic, AI-powered sales, order and promotion management, looks at coupons, bundles, abandoned-cart reminders and order handling. The final topic, eCommerce analytics and performance optimisation, teaches how to read traffic and sales data, speed up pages and use AI to suggest improvements. Dr. Ang draws on real experience running a live commerce platform, sharing what tends to break at checkout, why page speed matters and how small content changes affect conversions. The class is hands-on throughout, so business owners, marketers and aspiring online sellers leave with a functioning store and a clear routine for maintaining it. Learners curious about the commerce, marketplace and content projects mentioned in class can browse Dr. Guidance on choosing plugins, keeping the site secure and backing it up ensures the store remains dependable after launch. Ang's portfolio at https://github.com/alfredang.

Review

Customer Reviews (6)

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Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 05/06/2024)

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