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8D Approach to Problem Solving

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

8D Approach to Problem Solving

Course Code: C928
  • HRDF

6 Review(s) | Add Your Review

What's This Course About

The 8D Approach to Problem Solving course offers participants a comprehensive insight into the renowned 8D methodology, emphasizing its structured steps and implementation tools. Through this transformative learning experience, attendees will not only be able to describe the methodology but will also be empowered to actively participate in an 8D team, leveraging the tools necessary for an effective problem-solving process.

Additionally, the course accentuates the importance of refining communication and documentation related to the identified problem. With hands-on exercises and real-world applications, learners will be equipped to seamlessly apply the 8D technique to their daily work challenges. With Tertiary Courses, take a leap towards becoming a proficient problem solver, capable of driving impactful solutions in any professional environment.

WSQ Funding

Full Fee 1,100.00 Before GST
GST 99.00 9% of fee
Baseline Nett 649.00 SG/PR age 21+ · 50% funded
MCES / SME Nett 429.00 SG age 40+ · 70% funded

Course Fee

MYR1,100.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to 8D

  • 8D Process
  • 8D Report
  • 8D Approach

Topic 2: 8D Implementation

  • D1 Use Team Approach
  • D2 Describe The Problem
  • D3 Implement and Verify Containment Action
  • D4 Find root cause
  • D5 Corrective Action Plan
  • D6 Preventive Action Plan
  • D7 Verify Corrective Action/Preventive Action
  • D8 Congratulate your Team

Topic 3: 8D Case Studies

  • Case Studies
  • Corrective & Preventive Guidelines
  • Problems Encountered

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Operations Manager
  • Project Manager
  • Human Resources Specialist
  • Team Leader
  • Business Analyst
  • Quality Assurance Manager
  • Organizational Development Specialist
  • Change Management Consultant
  • Process Improvement Specialist
  • Department Head/Supervisor
  • Customer Service Manager
  • Training and Development Manager
  • Risk Management Specialist
  • Strategy Consultant
  • Workplace Mediator.

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (6)

Well structured course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very informative and interactive. The small class size meant we got a lot of personal attention. (Posted on 04/04/2026)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 17/03/2026)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 23/11/2025)
Highly recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 03/07/2025)
Very informative Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Great course materials and well-paced lessons. The exercises really helped me understand the topic. (Posted on 21/06/2025)

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