Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Build a RAG Chatbot with n8n

Course Code: C978
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What's This Course About

Dive into the essential realms of information protection and compliance with our SC-400 Microsoft Certified Information Protection and Compliance Administrator Associate Exam Preparation Course. This course offers an in-depth exploration of Microsoft 365 compliance solutions, focusing on data governance, rights management, and regulatory compliance standards. Participants will gain hands-on experience with implementing information protection, data loss prevention, and compliance management solutions across their organizations. Designed to empower professionals to ace the SC-400 certification exam, the curriculum is structured around real-world scenarios and current compliance regulations, ensuring you have the practical knowledge to implement and manage a comprehensive compliance and security strategy effectively.

As cybersecurity threats evolve, the demand for skilled compliance administrators has never been higher. This course equips you with the knowledge to navigate the complexities of information protection, data governance, and compliance in Microsoft 365 environments. Through expert instruction and practical exercises, you'll be prepared to take on the SC-400 exam confidently and embark on a rewarding career in information security and compliance.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Microsoft Learning Partner

We are an Authorised Microsoft Learning Partner (Org ID: 5238476). To get the official Microsoft certification, please register your certification exam at a Pearson VUE test center.

WSQ Funding

Full Fee 1,100.00 Before GST
GST 99.00 9% of fee
Baseline Nett 649.00 SG/PR age 21+ · 50% funded
MCES / SME Nett 429.00 SG age 40+ · 70% funded
Funding and Grant Applications

No funding is available for this course

For WSQ funding, please checkout the details at WSQ - Administering Information Protection and Compliance in Microsoft 365 (SC-400)

Course Fee

MYR1,100.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Understanding RAG Chatbots

  • What is Retrieval-Augmented Generation (RAG) and Why Chatbots Need It
  • How RAG Works: Embeddings, Vector Stores and Retrieval
  • RAG Chatbot Use Cases: Customer Support, Internal Knowledge and FAQs
  • Introduction to n8n: Workflows, Nodes and AI Agent Components
  • Designing a RAG Chatbot: Knowledge Sources, Chunking and Prompts

Topic 2: Building a RAG Chatbot with n8n

  • Setting Up an n8n Chatbot Workflow with Chat Trigger and AI Agent
  • Ingesting Your Documents into a Vector Store
  • Connecting the AI Agent to Your Knowledge Base with Chat Memory
  • Testing and Improving Answer Accuracy of Your RAG Chatbot
  • Deploying and Embedding Your RAG Chatbot on a Website

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Chatbot Developer
  • Content Strategist
  • Customer Experience Manager
  • Digital Marketing Specialist
  • AI Solutions Architect
  • Technical Writer (for chatbot scripts)
  • Customer Support Manager
  • UX Designer
  • Product Manager
  • Digital Transformation Specialist
  • CRM Specialist
  • E-commerce Operations Manager
  • IT Project Manager
  • Business Analyst (focusing on customer engagement)
  • User Interface Designer (for chat interfaces)

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (9)

Very satisfied Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 21/03/2026)
Great practical training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 27/10/2025)
Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 26/04/2025)
Would attend again Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 04/11/2024)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course materials were detailed and easy to reference afterwards. Great value for money. (Posted on 05/07/2024)

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