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Course Details
Course Details
What You'll Learn
Topic 1: Understanding RAG Chatbots
- What is Retrieval-Augmented Generation (RAG) and Why Chatbots Need It
- How RAG Works: Embeddings, Vector Stores and Retrieval
- RAG Chatbot Use Cases: Customer Support, Internal Knowledge and FAQs
- Introduction to n8n: Workflows, Nodes and AI Agent Components
- Designing a RAG Chatbot: Knowledge Sources, Chunking and Prompts
Topic 2: Building a RAG Chatbot with n8n
- Setting Up an n8n Chatbot Workflow with Chat Trigger and AI Agent
- Ingesting Your Documents into a Vector Store
- Connecting the AI Agent to Your Knowledge Base with Chat Memory
- Testing and Improving Answer Accuracy of Your RAG Chatbot
- Deploying and Embedding Your RAG Chatbot on a Website
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Chatbot Developer
- Content Strategist
- Customer Experience Manager
- Digital Marketing Specialist
- AI Solutions Architect
- Technical Writer (for chatbot scripts)
- Customer Support Manager
- UX Designer
- Product Manager
- Digital Transformation Specialist
- CRM Specialist
- E-commerce Operations Manager
- IT Project Manager
- Business Analyst (focusing on customer engagement)
- User Interface Designer (for chat interfaces)
Trainers
Trainers
Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.
Review
Customer Reviews (9)
- Very satisfied Review by Course Participant/Trainee
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The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 21/03/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Great practical training Review by Course Participant/Trainee
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Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 27/10/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Superb training Review by Course Participant/Trainee
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Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 26/04/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Would attend again Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 04/11/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Practical and relevant Review by Course Participant/Trainee
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The course materials were detailed and easy to reference afterwards. Great value for money. (Posted on 05/07/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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