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[ AGENTIC AI · CLAUDE CODE ]Five Ways to Trigger an AI Agent: A UOB IT Operations Case Study
16-09-2026 97

Five Ways to Trigger an AI Agent: A UOB IT Operations Case Study

Twenty-two IT operations staff from UOB spent a day on the question that actually matters for an ops team: not what an AI agent can do, but what makes it act. The agentic loop, and the five trigger types — always-on memory, on-demand skills, event-driven hooks, manual commands and delegated subagents.