Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

Kuala Lumpur: G-3A-02, Suite Pejabat Korporat, KL Gateway, No 2, Jalan kerinchi, Gerbang kernichi Lestari, 59200 Kuala Lumpur, Malaysia
Penang: Jalan Sungai Dua, 11700 Penang, Malaysia.

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Claude Certified Associate - Foundations Certification

Course Code: C744
  • HRDF

What's This Course About

Prepare for and earn the Claude Certified Associate - Foundations certification (exam code CCAO-F). This certification validates that you can apply Claude to complete real-world business and productivity tasks with minimal guidance — using built-in platform features and tools to streamline workflows, identifying opportunities to improve processes with Claude, selecting approaches that balance quality, efficiency and cost, and recognising limitations and when to escalate. It is intended for professionals who use Claude as a productivity tool in roles such as operations, marketing, project management, education and communications.

This 2-day course prepares you for all seven exam domains through hands-on practice with Claude Projects, Artifacts, prompting, output evaluation, model selection, workflow integration, configuration, responsible use and troubleshooting. The exam has 60 multiple-choice and multiple-response items, a 120-minute time limit and a passing scaled score of 720 (100-1,000). Register for the exam on the Anthropic Partner Academy: Claude Certified Associate - Foundations.

Course Fee

MYR2,200.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Disclaimer: The course dates displayed on our website are tentative and subject to trainer availability. We will confirm the final date after checking with the trainer. You are also welcome to email us your preferred date at sales@tertiarycourses.com.my, and we will do our best to coordinate with the trainer's schedule.

Post-Course Support

  • We may provide consultation related to the subject matter after the course.
  • Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Domain 1 Prompting and Task Execution (14%)

  • Create effective prompts for business and technical tasks
  • Apply task decomposition techniques to structure complex requests
  • Iterate prompts to improve output quality
  • Adapt prompting strategies based on task type (analysis, research, drafting, brainstorming)

Domain 2 Output Evaluation and Validation (21%)

  • Evaluate Claude-generated outputs for accuracy and completeness
  • Identify hallucinations, inconsistencies and biases in responses
  • Apply fact-checking and validation techniques
  • Determine when human review or additional verification is required
  • Edit, adapt, refine and compare outputs for the intended audience
  • Organise and curate information and select appropriate output formats (artifacts, inline, structured data)

Domain 3 Product and Model Selection (12%)

  • Select appropriate Claude product features (Projects, research mode, chat, artifacts)
  • Differentiate between Claude model types (Haiku, Sonnet, Opus)
  • Align model selection with task requirements (cost, speed, quality)
  • Understand and manage context limitations and memory considerations (when to restart, summarise or persist)

Domain 4 Workflow Integration and Solution Design (16%)

  • Apply Claude to analyse requirements and use cases
  • Leverage Claude for research, planning and process optimisation
  • Use Claude to support solution design, development and iteration
  • Integrate Claude into existing workflows to augment or redesign them
  • Communicate Claude value and limitations to stakeholders

Domain 5 Configuration and Knowledge Management (12%)

  • Configure Claude Projects with instructions and knowledge sources
  • Manage uploaded knowledge and connectors (e.g., Google Drive, Gmail)
  • Create effective system-level instructions
  • Inform, maintain and update Claude configurations, knowledge sources and instructions

Domain 6 Governance, Risk, and Responsible Use (15%)

  • Identify appropriate and inappropriate use cases
  • Apply data sensitivity, regulatory and privacy considerations
  • Follow organisational AI policies and governance standards
  • Understand the ethical implications of AI usage

Domain 7 Troubleshooting and Optimization (10%)

  • Identify, diagnose and resolve issues with underperforming prompts or poor outputs
  • Adjust approach based on feedback and results
  • Optimise workflows for efficiency and effectiveness

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

Please download and install Unreal Engine from https://www.unrealengine.com/en-US/download

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Game Developer
  • 3D Artist
  • Level Designer
  • VR Developer
  • AR Developer
  • Gameplay Programmer
  • Technical Artist
  • Game Designer
  • UI/UX Designer
  • Animator
  • VFX Artist
  • Sound Designer
  • Game Tester
  • Game Producer
  • Creative Director

Trainers

Trainers

Saeid is co-founder of Skymics Sdn Bhd. He has 8 years of experience in the field of IoT (Internet of Things) and Information Technology. He is a certified IBM IoT Practitioner and instructor, and a Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventor of 3 inventions during the last 4 years.

Review

Customer Reviews (5)

Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 17/04/2026)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Great course materials and well-paced lessons. The exercises really helped me understand the topic. (Posted on 18/05/2025)
Great learning experience Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 18/04/2025)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 06/01/2025)
Engaging trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 06/09/2024)

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