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Course Details
Day 1
Topic 1: Introduction to Design Thinking
- Topic 1.1 – What is Design Thinking
- Topic 1.2 – Design Thinking Mindsets
- Topic 1.3 – Variants Design Thinking Frameworks and relationship with Lean and Agile
Topic 2: Design Thinking Applied in Real Life
- Topic 2.1: The Design Thinking Context. 10 Types of innovation
- Topic 2.2: What is a good design
- Topic 2.3: Implementing Design Thinking in your workplace
Topic 3: Use case study: Understand the challenge and users
- Topic 3.1 Obtaining a Challenge
- Topic 3.2 Persona Mapping
- Topic 3.3 Introduction to Common Empathy methods: Interview, observation, user participatory workshop
Day 2
Topic 4: Apply the 5 Stages of Design Thinking
- Topic 4.1 – Analyse information using Empathy Map, Customer Journey Map, Affinity Map
- Topic 4.2 – Synthesize information, reframe the Challenge, define customer Point Of View (POV), “How Might We” (HMW) Questions
- Topic 4.3 – Brainstorming generate ideas, select idea
- Topic 4.4 – Prototype idea. Types of prototyping methods
- Topic 4.5 - Test your prototype and collect feedback
Topic 5: Evaluate and Implement idea using Agile Scrum
- Topic 5.1 – Evaluate Idea business case using Business Canvas
- Topic 5.2 – Agile Scrum overview
- Topic 5.3 – Agile artefact, Idea, Features, Stories and Tasks. Convert idea into Features
- Topic 5.4 – Putting Features into Agile Release Plan
Topic 6: Assessment / Closing
- Course Assessment Online Quiz
- Create and share “30 Day Action Plan”
- Retrospective / Q&A
- Closing
Course Info
Prerequisite:
Basic understanding of Agile ScrumHRDF Funding
Please refer to this video https://youtu.be/Kzpd-V1F9Xs
1- HRD Corp Grant Helper
How to submit grant applications for HRD Corp Claimable Courses
2- Employers are required to apply for the grant at least one week before training commences.
Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.
3- First, Login to Employer’s e-TRIS account -https://etris.hrdcorp.gov.my
Second, Click Application
4- Click Grant on the left side under Applications
5- Click Apply Grant on the left side under Applications
6- Click Apply
7- Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply
8- Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:
9- Select your Immediate Officer and click Next
10- Select a Training Provider, then click Next
11- Please select a training programme from the list, then key in all the required details and click Next
Select your desired training programme.
Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.
Explain the background and objective of this training.
Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.
12- If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next
Insert MiCAS Application number
13- Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:
14- Please select a Course Title and Type of Training
15- Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:
16- Please key in the Training Location and click Next
17- Please select the Level of Certification and click Next
18- Please follow the instructions and key in trainee details
19- Click Add Batch, then click Save
20- Click Add Trainee Details
21- Please key in all the required details, then click Add
22- Click Add if there are more participants. Once done, click Save
23- Click Next
24- Please key in the course fees and allowance details, then click Save
25- Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.
26- Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next
27- Complete the declaration form and select a desired officer
28- Add all the required documents, then click Add Attachment. Then, click Save and Submit Application
29- Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.
The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.
Job Roles
- Product Manager
- UX/UI Designer
- Business Strategist
- Innovation Consultant
- Service Designer
- Organizational Development Specialist
- Business Development Manager
- Marketing Manager
- Customer Experience Manager
- Project Manager
- Operations Manager
- Brand Strategist
- Human Resources Specialist
- R&D Manager
- Entrepreneur or Startup Founder
Trainers
Sharmila Das: Sharmila Das has excellent communication skills, development through experience in (retail, customer service, telemarketing, sales & marketing). She is a certified HRDF Trainer in Malaysia and currently, she works as Product Manager in Abundent company. She has comprehensive experiences in Projecting a Professional & Confident Image, DNA of a Sales Superstar & Jump Start Selling, Building Instant Rapport with NLP, Service Negotiation Skills, Persuasive Selling with NLP, Core Values and SPIN Selling Workshop. She is an expert in Business Communication and Business Management.
Shahram: Shahram has been accomplished Certified Scrum Master (PSM) capable of delivering large-scale software and Web development projects by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
Customer Reviews (5)
- might recommend Review by Course Participant/Trainee
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. (Posted on 05/01/2023)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Do it face to face in physical method in classroom & in a group of participants (Posted on 07/08/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - will recommend Review by Course Participant/Trainee
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Do in face to face method & more participants in the class (Posted on 07/08/2022)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - might recommend Review by Course Participant/Trainee
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Please group up participants so that there are a minimum of say 15 people in one session1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
Trainer gave quite good general view into design thinking and not reading from slides, so the session is not boring but engaging (Posted on 05/04/2022) - will recommend Review by Course Participant/Trainee
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Would be more fun is it’s face to face (classroom) because we can be more interactive during the session1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
Very good. It’s good because I am able to relate back to AGILE SCRUM practise in real job experience (Posted on 18/02/2021)
