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HRD Corp Approved Training Provider Malaysia - Industrial 4.0 Certification Training and Education

Critical Thinking and Problem Solving

Critical Thinking and Problem Solving" is not just a course, but a transformative journey into the world of enhanced decision-making and advanced reasoning. Participants will be introduced to proven Critical Thinking Techniques and robust Problem Solving Techniques that will ensure they approach challenges with confidence and innovation.

Dive deeper into the acclaimed Six Thinking Hats methodology, a systematic approach to effective decision-making. Additionally, the art and science of Mind Mapping will be explored, offering participants an invaluable tool to visualize, conceptualize, and organize their thoughts. Enroll with Tertiary Courses and empower your cognitive capabilities, ensuring you stand out in any professional environment.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses  after achieved at least 75% attendance.

Funding and Grant

HRDF SBL KHAS Claimable for Employers Registered with HRDF

HRDF claimable

Course Code: M1237

Course Booking

MYR2,000.00

Course Date

Course Time

* Required Fields

Post-Course Support

We provide free consultation related to the subject matter after the course. Please email your queries to sales@tertiarycourses.com.my and we will forward your queries to the subject matter experts and get back to you asap.

Course Cancellation/Reschedule Policy

We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
Note the venue of the training is subject to changes due to class size and availability of the classroom.
Note the minimal class size to start a class is 3 Pax.


Course Details

Topic 1: Critical Thinking

  • Overview of Critical Thinking
  • Steps of Critical Thinking
  • Critical Thinking Techniques
  • Decision Making

Topic 2: Problem Solving

  • Identify Root Cause
  • Problem Solving Techniques
  • Ideas to Improve Creative Thinking

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Prerequisite

The learner must meet the minimum requirement below :

  • At least O levels and above education
  • Read, write, speak and understand English

The learner must also have basic Python knowledge. If you don't have Python knowledge, please consider the following WSQ courses:

Mode of Training

Instructor Classroom Training

WSQ Funding Validity Period

1 Nov 2020 - 1 Nov 2022

WSQ Course Fee Funding

Self-Sponsored

  • Click here for more info on the funding for self-sponsored.
  • Eligible Singapore Citizens can use their SkillsFuture Credit and PSEA funds to offset course fee payable after funding.

Employer-Sponsored

  • Click here for more info on the funding for employer-sponsored.
  • Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
  • Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr

WSQ Assessment

  • Participants will be assessed through individual assessment
  • Passing Criteria – Participants are to answer all questions accurately in the individual written assessment.
  • Participants may need to attend additional coaching sessions and re-assessments if they do not pass the required competency standards. 

HRDF Funding

Please refer to this video https://youtu.be/Kzpd-V1F9Xs

1-     HRD Corp Grant Helper

How to submit grant applications for HRD Corp Claimable Courses

2-     Employers are required to apply for the grant at least one week before training commences.

Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.

3-     First, Login to Employer’s e-TRIS account -https://etris.hrdcorp.gov.my

Second, Click Application

4-     Click Grant on the left side under Applications

5-     Click Apply Grant on the left side under Applications

6-     Click Apply

7-     Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply

8-     Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:

9-     Select your Immediate Officer and click Next

10-  Select a Training Provider, then click Next

11-  Please select a training programme from the list, then key in all the required details and click Next

Select your desired training programme.

Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.

Explain the background and objective of this training.

Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.

12-  If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next

Insert MiCAS Application number

13-  Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:

14-  Please select a Course Title and Type of Training

15-  Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:

16-  Please key in the Training Location and click Next

17-  Please select the Level of Certification and click Next

18-  Please follow the instructions and key in trainee details

19-  Click Add Batch, then click Save

20-  Click Add Trainee Details

21-  Please key in all the required details, then click Add

22-  Click Add if there are more participants. Once done, click Save

23-  Click Next

24-  Please key in the course fees and allowance details, then click Save

25-  Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.

26-  Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next

27-  Complete the declaration form and select a desired officer

28-  Add all the required documents, then click Add Attachment. Then, click Save and Submit Application

29-  Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.

The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.

Job Roles

  • Operations Manager
  • Project Manager
  • Human Resources Specialist
  • Team Leader
  • Business Analyst
  • Quality Assurance Manager
  • Organizational Development Specialist
  • Change Management Consultant
  • Process Improvement Specialist
  • Department Head/Supervisor
  • Customer Service Manager
  • Training and Development Manager
  • Risk Management Specialist
  • Strategy Consultant
  • Workplace Mediator.

Trainers

Dr. Ummul Fahri Abdul Rauf: Dr. Ummul Fahri Abdul Rauf has PhD in Applied Statistics from RMIT University, Australia. Her research interests are applied statistics, multivariate analysis, statistical modelling, statistical inference and programming using R Software. As per her affiliation with National Defence University of Malaysia (NDUM) for 12 years, she is also experienced as principal investigator and has worked on a few research grants for parametric and non-parametric analysis, univariate and multivariate analysis using copulas in various areas in engineering, social science, and psychology. She has a strong fundamental knowledge of research methodology, extensive experience with Excel, SPSS, R and MINITAB in writing and presenting reports. At present, she is conducting a special training program in statistical programming including advanced multivariate data analysis using Copulas. Besides teaching and research, her additional duties involve assisting the Director of Quality Assurance and Data Management Centre at NDUM to coordinate and monitor implementation of Quality Management System (QMS) and conduct internal and external audits, to coordinate collection and verification of data for continual enhancement and liaise with relevant external agencies on academic quality compliance issues e.g. Ministry of Higher Education, Malaysian Qualification Agency. Dr. Ummul Fahri currently is the deputy director for Quality Assurance and Data Management Centre and has been holding the post for 4 years.

Sarah Ng: Sarah Ng, with a solid educational background in computer science and business administration, Sarah Ng possesses a deep understanding of the intersection between technology and business strategy. Her diverse working experiences across startups, multinational companies, and government agencies have equipped her with a wealth of knowledge and real-world insights.

She has earned highlighted skills and achievements as below:

  • Certified Practitioner of NLP (Neuro-Linguistic Programming)
  • Certified Applied NLP in Business Practitioner
  • Certified NLP Coach
  • Certified Level 1 TRIZ Practitioner
  • Certified Outsourcing Professional
  • Master of Ceremony for numerous events
  • Former DJ for Online Radio
  • Over 10 years of experience in hosting and presenting to Foreign Direct Investment Companies.
  • Won multiple award for Public Speaking contest

Customer Reviews (3)

will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
I hope the course can be longer because I think it is not enough in just one day ..like 1 day for Critical Thinking and 1 day for Problem Solving :) (Posted on 06/09/2023)
will recommmend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 04/09/2023)
will recommend Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
. (Posted on 08/08/2023)

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