Course Details
Topic 1 No-Code LLM-Powered Chatbots
- What is Large Language Models (LLM) and Generative AI (GAI)
- Use cases of LLM-powered chatbots
- Evaluate various No-code LLM-powered chatbot builders
Topic 2 Build a LLM-Powered Chatbot
- Fundamentals of building a LLM-powered chatbot with visual chatbot builder
- Testing the performance of chatbot
- Optimizing the chatbot’s performance
Topic 3 Deploy and Evaluate LLM-powered Chatbot
- Deploy chatbot on various channels
- Basic Javascript script for website deployment
- Evaluate the benefits and trade-offs of implementing chatbot
Course Info
Prerequisite
Basic knowledge of HTM, CSS and Java script is assumed
Software Requirement
Please sign up a Chatfuel account on https://dashboard.chatfuel.com/
HRDF Funding
Please refer to this video https://youtu.be/Kzpd-V1F9Xs
1- HRD Corp Grant Helper
How to submit grant applications for HRD Corp Claimable Courses
2- Employers are required to apply for the grant at least one week before training commences.
Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.
3- First, Login to Employer’s e-TRIS account -https://etris.hrdcorp.gov.my
Second, Click Application
4- Click Grant on the left side under Applications
5- Click Apply Grant on the left side under Applications
6- Click Apply
7- Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply
8- Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:
9- Select your Immediate Officer and click Next
10- Select a Training Provider, then click Next
11- Please select a training programme from the list, then key in all the required details and click Next
Select your desired training programme.
Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.
Explain the background and objective of this training.
Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.
12- If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next
Insert MiCAS Application number
13- Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:
14- Please select a Course Title and Type of Training
15- Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:
16- Please key in the Training Location and click Next
17- Please select the Level of Certification and click Next
18- Please follow the instructions and key in trainee details
19- Click Add Batch, then click Save
20- Click Add Trainee Details
21- Please key in all the required details, then click Add
22- Click Add if there are more participants. Once done, click Save
23- Click Next
24- Please key in the course fees and allowance details, then click Save
25- Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.
26- Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next
27- Complete the declaration form and select a desired officer
28- Add all the required documents, then click Add Attachment. Then, click Save and Submit Application
29- Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.
The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.
Job Roles
- Chatbot Developer
- Content Strategist
- Customer Experience Manager
- Digital Marketing Specialist
- AI Solutions Architect
- Technical Writer (for chatbot scripts)
- Customer Support Manager
- UX Designer
- Product Manager
- Digital Transformation Specialist
- CRM Specialist
- E-commerce Operations Manager
- IT Project Manager
- Business Analyst (focusing on customer engagement)
- User Interface Designer (for chat interfaces)
Trainers
Deric Yeak: Deric Yeak is the Founder and Director of Lefty Talents Group (www.leftygroup.com). Lefty Talents Group is a software development, design and digital marketing company that leverages on new technologies as the key driver to create compelling ideas to realize visions.
Having MNCs and established local SMEs as their clientele, Deric has experience in digital advertising and leveraging on new Infocomm Technology (ICT) to develop mobile and web applications to transform businesses to embrace the 4th Industrial Revolution (Cyber-physical Systems.
Passionate in product development and teaching, Deric trains tech start-ups using Design Sprint, a problem-solving methodology from Google Ventures in accelerator programs and hackathons. He is also a regular judge for NUS post-graduate MBA courses.
Prior to that, he was a trader and stockbroker in the equity market where he developed an algorithm for his own personal investments. Apart from financial services, Deric also worked in manufacturing, fast moving consumer goods as well as the offshore and marine sectors. He held engineering positions in regional sales, costing and project management.
Deric is WSQ ACTA qualified Adult Educator and an alumni of Nanyang Technological University (NTU), graduating with a Bachelor of Mechanical Engineering (Honours) degree.