MS-102 Microsoft 365 Administrator Exam Prep

LU1 Configure your Microsoft 365 tenant

Topic 1 Configure your Microsoft 365 experience

• Explore your Microsoft 365 cloud environment
• Configure your Microsoft 365 organizational profile
• Manage your tenant subscriptions in Microsoft
• Integrate Microsoft 365 with customer engagement apps
• Complete your tenant configuration in Microsoft 365

Topic 2 Manage users, licenses, and mail contacts in Microsoft 365

• Examine groups in Microsoft
• Create and manage groups in Microsoft
• Create dynamic groups using Microsoft Entra rule builder
• Create a Microsoft 365 group naming policy
• Create groups in Exchange Online and SharePoint Online

Topic 3 Add a custom domain in Microsoft 365

• Plan a custom domain for your Microsoft 365 deployment
• Plan the DNS zones for a custom domain
• Plan the DNS record requirements for a custom domain
• Create a custom domain in Microsoft 365

Topic 4 Configure client connectivity to Microsoft 365

• Examine how automatic client configuration works
• Explore the DNS records required for client configuration
• Configure Outlook clients
• Troubleshoot client connectivity

LU2 Manage your Microsoft 365 tenant

Topic 5 Configure administrative roles in Microsoft 365

• Explore the Microsoft 365 permission model
• Explore the Microsoft 365 admin roles
• Assign admin roles to users in Microsoft
• Delegate admin roles to partners
• Manage permissions using administrative units in Microsoft Entra ID
• Elevate privileges using Microsoft Entra Privileged Identity Management
• Examine best practices when configuring administrative roles

Topic 6 Manage tenant health and services in Microsoft 365

• Monitor the health of your Microsoft 365 services
• Monitor tenant health using Microsoft 365 Adoption Score
• Monitor tenant health using Microsoft 365 usage analytics
• Develop an incident response plan
• Request assistance from Microsoft

Topic 7 Deploy Microsoft 365 Apps for enterprise

• Explore Microsoft 365 Apps for enterprise functionality
• Complete a self-service installation of Microsoft 365 Apps for enterprise
• Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
• Deploy Microsoft 365 Apps for enterprise from the cloud
• Deploy Microsoft 365 Apps for enterprise from a local source
• Manage updates to Microsoft 365 Apps for enterprise
• Explore the update channels for Microsoft 365 Apps for enterprise
• Manage your cloud apps using the Microsoft 365 Apps admin center

Topic 8 Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

• Examine the analytical features of Microsoft Viva Insights
• Explore Personal insights
• Explore Team insights
• Explore Organization insights
• Explore Advanced insights

LU3 Implement identity synchronization

Topic 9 Explore identity synchronization

• Examine identity models for Microsoft
• Examine authentication options for the hybrid identity model
• Explore directory synchronization

Topic 10 Prepare for identity synchronization to Microsoft 365

• Plan your Microsoft Entra ID deployment
• Prepare for directory synchronization
• Choose your directory synchronization tool
• Plan for directory synchronization using Microsoft Entra Connect Sync
• Plan for directory synchronization using Microsoft Entra Cloud Sync

Topic 11 Implement directory synchronization tools

• Configure Microsoft Entra Connect Sync prerequisites
• Configure Microsoft Entra Connect Sync
• Monitor synchronization services using Microsoft Entra Connect Health
• Configure Microsoft Entra Cloud Sync prerequisites
• Configure Microsoft Entra Cloud Sync

Topic 12 Manage synchronized identities

• Manage users with directory synchronization
• Manage groups with directory synchronization
• Maintain directory synchronization using Microsoft Entra Connect Sync security groups
• Configure object filters for directory synchronization
• Explore Microsoft Identity Manager
• Troubleshoot directory synchronization

Topic 13 Manage secure user access in Microsoft 365

• Manage user passwords
• Enable pass-through authentication
• Enable multifactor authentication
• Enable passwordless sign-in with Microsoft Authenticator
• Explore self-service password management
• Explore Windows Hello for Business
• Implement Microsoft Entra Smart Lockout
• Implement conditional access policies
• Explore Security Defaults in Microsoft Entra ID
• Investigate authentication issues using sign-in logs

LU4 Explore security metrics in Microsoft Defender XDR

Topic 14 Examine threat vectors and data breaches

• Explore today's work and threat landscape
• Examine how phishing retrieves sensitive information
• Examine how spoofing deceives users and compromises data security
• Compare spam and malware
• Examine account breaches
• Examine elevation of privilege attacks
• Examine how data exfiltration moves data out of your tenant
• Examine how attackers delete data from your tenant
• Examine how data spillage exposes data outside your tenant
• Examine other types of attacks

Topic 15 Explore the Zero Trust security model

• Examine the principles and components of the Zero Trust model
• Plan for a Zero Trust security model in your organization
• Examine Microsoft's strategy for Zero Trust networking
• Adopt a Zero Trust approach

Topic 16 Explore security solutions in Microsoft Defender XDR

• Enhance Exchange Online Protection with Microsoft Defender for Office
• Protect your organization's identities using Microsoft Defender for Identity
• Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
• Protect against cyber attacks using Microsoft 365 Threat Intelligence
• Provide insight into suspicious activity using Microsoft Defender for Cloud App Security
• Review the security reports in Microsoft Defender XDR

Topic 17 Examine Microsoft Secure Score

• Explore Microsoft Secure Score
• Assess your security posture with Microsoft Secure Score
• Improve your secure score
• Track your Microsoft Secure Score history and meet your goals

Topic 18 Examine Privileged Identity Management

• Explore Privileged Identity Management in Microsoft Entra ID
• Configure Privileged Identity Management
• Audit Privileged Identity Management
• Control privileged admin tasks using Privileged Access Management

Topic 19 Examine Microsoft Entra ID Protection

• Explore Microsoft Entra ID Protection
• Enable the default protection policies in Microsoft Entra ID Protection
• Explore the vulnerabilities and risk events detected by Microsoft Entra ID Protection
• Plan your identity investigation

LU5 Manage your security services in Microsoft Defender XDR

Topic 20 Examine email protection in Microsoft 365

• Examine the anti-malware pipeline
• Detect messages with spam or malware using Zero-hour auto purge
• Explore anti-spoofing protection provided by Exchange Online Protection
• Explore other anti-spoofing protection
• Examine outbound spam filtering

Topic 21 Enhance your email protection using Microsoft Defender for Office 365

• Climb the security ladder from EOP to Microsoft Defender for Office
• Expand EOP protections by using Safe Attachments and Safe Links
• Manage spoofed intelligence
• Configure outbound spam filtering policies
• Unblock users from sending email

Topic 22 Manage Safe Attachments

• Protect users from malicious attachments by using Safe Attachments
• Create Safe Attachment policies using Microsoft Defender for Office
• Create Safe Attachments policies using PowerShell
• Modify an existing Safe Attachments policy
• Create a transport rule to bypass a Safe Attachments policy
• Examine the end-user experience with Safe Attachments

Topic 23 Manage Safe Links

• Protect users from malicious URLs by using Safe Links
• Create Safe Links policies using Microsoft 365 Defender
• Create Safe Links policies using PowerShell
• Modify an existing Safe Links policy
• Create a transport rule to bypass a Safe Links policy
• Examine the end-user experience with Safe Links

LU6 Implement threat protection by using Microsoft Defender XDR

Topic 24 Explore threat intelligence in Microsoft Defender XDR

• Explore Microsoft Intelligent Security Graph
• Explore alert policies in Microsoft
• Run automated investigations and responses
• Explore threat hunting with Microsoft Threat Protection
• Explore advanced threat hunting in Microsoft Defender XDR
• Explore threat analytics in Microsoft
• Identify threat issues using Microsoft Defender reports

Topic 25 Implement app protection by using Microsoft Defender for Cloud Apps

• Explore Microsoft Defender Cloud Apps
• Deploy Microsoft Defender for Cloud Apps
• Configure file policies in Microsoft Defender for Cloud Apps
• Manage and respond to alerts in Microsoft Defender for Cloud Apps
• Configure Cloud Discovery in Microsoft Defender for Cloud Apps
• Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

Topic 26 Implement endpoint protection by using Microsoft Defender for Endpoint

• Explore Microsoft Defender for Endpoint
• Configure Microsoft Defender for Endpoint in Microsoft Intune
• Onboard devices in Microsoft Defender for Endpoint
• Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
• Manage device discovery and vulnerability assessment
• Reduce your threat and vulnerability exposure

Topic 27 Implement threat protection by using Microsoft Defender for Office 365

• Explore the Microsoft Defender for Office 365 protection stack
• Investigate security attacks by using Threat Explorer
• Identify cybersecurity issues by using Threat Trackers
• Prepare for attacks with Attack simulation training

LU7 Explore data governance in Microsoft 365

Topic 28 Examine data governance solutions in Microsoft Purview

• Explore data governance and compliance in Microsoft Purview
• Protect sensitive data with Microsoft Purview Information Protection
• Govern organizational data using Microsoft Purview Data Lifecycle Management
• Minimize internal risks with Microsoft Purview Insider Risk Management
• Explore Microsoft Purview eDiscovery solutions

Topic 29 Explore archiving and records management in Microsoft 365

• Explore archive mailboxes in Microsoft
• Enable archive mailboxes in Microsoft
• Explore Microsoft Purview Records Management
• Implement Microsoft Purview Records Management
• Restore deleted data in Exchange Online
• Restore deleted data in SharePoint Online

Topic 30 Explore retention in Microsoft 365

• Explore retention by using retention policies and retention labels
• Compare capabilities in retention policies and retention labels
• Define the scope of a retention policy
• Examine the principles of retention
• Implement retention using retention policies, retention labels, and eDiscovery holds
• Restrict retention changes by using Preservation Lock

Topic 31 Explore Microsoft Purview Message Encryption

• Examine Microsoft Purview Message Encryption
• Configure Microsoft Purview Message Encryption
• Define mail flow rules to encrypt email messages
• Add organizational branding to encrypted email messages
• Explore Microsoft Purview Advanced Message Encryption

LU8 Implement compliance in Microsoft 365

Topic 32 Explore compliance in Microsoft 365

• Plan for security and compliance in Microsoft
• Plan your beginning compliance tasks in Microsoft Purview
• Manage your compliance requirements with Compliance Manager
• Examine the Compliance Manager dashboard
• Analyze the Microsoft Compliance score

Topic 33 Implement Microsoft Purview Insider Risk Management

• Explore insider risk management
• Plan for insider risk management
• Explore insider risk management policies
• Create insider risk management policies
• Investigate insider risk management activities and alerts
• Explore insider risk management cases

Topic 34 Implement Microsoft Purview Information Barriers

• Explore Microsoft Purview Information Barriers
• Configure information barriers in Microsoft Purview
• Examine information barriers in Microsoft Teams
• Examine information barriers in OneDrive
• Examine information barriers in SharePoint

Topic 35 Explore Microsoft Purview Data Loss Prevention

• Examine Data Loss Prevention
• Explore Endpoint data loss prevention
• Examine DLP policies
• View DLP policy results
• Explore DLP reports

Topic 36 Implement Microsoft Purview Data Loss Prevention

• Plan to implement Microsoft Purview Data Loss Protection
• Implement Microsoft Purview's default DLP policies
• Design a custom DLP policy
• Create a custom DLP policy from a template
• Configure email notifications for DLP policies
• Configure policy tips for DLP policies

LU9 Manage compliance in Microsoft 365

Topic 37 Implement data classification of sensitive information

• Explore data classification
• Implement data classification in Microsoft
• Explore trainable classifiers
• Create and retrain a trainable classifier
• View sensitive data using Content explorer and Activity explorer
• Detect sensitive information documents using Document Fingerprinting

Topic 38 Explore sensitivity labels

• Manage data protection using sensitivity labels
• Explore what sensitivity labels can do
• Determine a sensitivity label's scope
• Apply sensitivity labels automatically
• Explore sensitivity label policies

Topic 39 Implement sensitivity labels

• Plan your deployment strategy for sensitivity labels
• Examine the requirements to create a sensitivity label
• Create sensitivity labels
• Publish sensitivity labels
• Remove and delete sensitivity labels

Prerequisite

This is beginner course. No Hadoop or SQL knowledge is required.:

Software Requirement

• Download and Install VirtualBox https://www.virtualbox.org/wiki/Downloads
• Download CDH Image https://www.cloudera.com/downloads/quickstart_vms/5-13.html

HRDF Funding

Please refer to this video https://youtu.be/Kzpd-V1F9Xs

1-     HRD Corp Grant Helper

How to submit grant applications for HRD Corp Claimable Courses

2-     Employers are required to apply for the grant at least one week before training commences.

Employers must submit their applications with supporting documents, including invoices/quotations, trainer profiles, training schedule and course content.

3-     First, Login to Employer’s e-TRIS account -https://etris.hrdcorp.gov.my

Second, Click Application

4-     Click Grant on the left side under Applications

5-     Click Apply Grant on the left side under Applications

6-     Click Apply

7-     Choose a Scheme Code and select HRD Corp Claimable Courses: Skim Bantuan Latihan Khas. Then, click Apply

8-     Scheme Code represents all types of training that suit the requirements provided by HRD Corp. Below are the list of schemes offered by HRD Corp:

9-     Select your Immediate Officer and click Next

10-  Select a Training Provider, then click Next

11-  Please select a training programme from the list, then key in all the required details and click Next

Select your desired training programme.

Give an explanation on why the participant is required to attend the training. E.g., related to their tasks/ career development, etc.

Explain the background and objective of this training.

Select a relevant focus area. For Employer-Specific Courses, select ‘Not Applicable’.

12-  If the training programme is a micro-credential programme, you are required to complete these 3 fields. Save and click Next

Insert MiCAS Application number

13-  Based on the nine (9) pillars listed below, HRD Corp Focus Area Courses are closely tied to support government initiatives towards nation building. As such, courses offered through the HRD Corp Focus Areas are designed to provide the workforce with skills required for current and future demands. Details of the focus areas are as follows:

14-  Please select a Course Title and Type of Training

15-  Select the correct type of training according to the actual type of training, or as mentioned in the training brochure:

16-  Please key in the Training Location and click Next

17-  Please select the Level of Certification and click Next

18-  Please follow the instructions and key in trainee details

19-  Click Add Batch, then click Save

20-  Click Add Trainee Details

21-  Please key in all the required details, then click Add

22-  Click Add if there are more participants. Once done, click Save

23-  Click Next

24-  Please key in the course fees and allowance details, then click Save

25-  Estimated cost includes the course fees/external trainer fees, allowances, and consumable training materials. Please comply with the HRD Corp Allowable Cost Matrix.

26-  Select Upfront Payment to Training Provider and key in the percentage from 0% to 30%. Then, click Save and Next

27-  Complete the declaration form and select a desired officer

28-  Add all the required documents, then click Add Attachment. Then, click Save and Submit Application

29-  Once the New Grant Application is successfully submitted, the Grant Officer will evaluate the application accordingly. The application may be queried if additional information is required.

The application status will be updated via the employer’s dashboard, email, and the e-TRiS inbox.

• Systems Administrator
• IT Manager
• Cloud Solutions Architect
• IT Consultant
• IT Director
• Network Administrator
• IT Security Specialist
• IT Support Specialist
• IT Project Manager
• Microsoft 365 Enterprise Administrator
• Microsoft 365 Teams Administrator
• Microsoft 365 Security Administrator
• Compliance Manager
• Information Systems Auditor
• Informa

Saeid: Saeid  is co-founder of Skymics sdn bhd, he has 8 years experience in field of IOT (Internet of things) and Information Technology. He is a certified IBM IoT Practitioner and instructor and Certified Citizen Data Scientist Train-The-Trainer. He has been co-inventors of 3 inventions during the last 4 years.

He has worked across wide domains such as, data analytics, IoT, social media analytics, smart cities energy management, smart plantations. In addition, 5+ years of experience in data processing, visualization, and analytics. He is expert in Power BI, Qlikview, and Tableau.

Lee Cheong Loong: Lee Cheong Loong, Manager with 23 years working experience in multiple role and department, He completed HRD Corp Train the Trainer programme, HRD Corp Accredited Trainer, Microsoft Certified Trainer and CPFA Citizen Data scientist Trainer programme. with Professional certificate in Big Data & Analytics, Microsoft Office Specialist -Excel 2016 and Tableau Desktop Specialist. He also deliver training for R & Python programming, Excel Dashboard for Business analysis, Data Visualization with Tableau, and Microsoft PowerBI, and Citizen Data Scientist (OpenCertHub).

Raj R: Raj R has more than 10 years, experience in architecting solutions in , Big Data , Data Analytics, Data Science , Artificial Intelligence , Machine Learning, IoT, and system integration.He has being coaching SQL, No-SQL, distributed applications (cloud /on-premise) , software methodologies, and integration tools.